2. A Registered Partnership Firm catering to all Soft Skills Training needs for all Corporate Houses and Educational Institutions…

3. We are into the field of training & development for the last 18 years. We have conducted training programs across schools, Colleges, Management Institutions, Hospitality,Telecom,Service,Automotive Industries & other corporate sectors. We design the training programs as per the industry requirements. We make sure our training programs are easily understood by the participants and they take home easy learning. Our programs are filled with Fun and Knowledge. We can assure a positive & valuable change in the participant’s behaviour at the end of the training program.

4. Ours is a team of Management graduates from premier institutes. We also have a pool of Educationists from various schools of thoughts. Besides Six Sigma Master Black Belts & Certified NLP practitioners, we also have resources expertise in T & D from ISTD, New Delhi. As a training and development company we are associated with various Management & Engineering Institutions, Schools, colleges & universities and many other corporate sectors pan India. PROFILE….

5. TRAINING PROCESS Pre-training Questionnaire is sent 15 days before training Execution of the Training Post-training evaluation after 1-3 months of training

6. During the sessions, training may happen but learning may not. To avoid this challenge, we take up the role of a learning facilitator by making training sessions interactive and experiential, customising training programmes that meet client’s requirements. In addition to this, our learning sessions include Ice-breakers, Case Studies, training games and psychometric tests. Psychometric tests give insight to the learners on the development that they require. Ours is a team of 300 trainers across industries from various domains with lot of functional knowledge with pan India presence.

7. OUR PROGRAMS…. For Executives and Asst Managers  Personality Development  Time & Stress Management Skills  Professional & Business Etiquettes  E-mail & Telephone Etiquettes  Interpersonal Skills- TA  Superior Customer Service  Effective Managerial Skills  Training on Retail Management  Effective Selling Skills  How to be a Team Player  Business Communication For GM, DGM, AGM and Managers Time & Stress Management Conflict Handling Skills Effective Decision Making Skills Assertion Skills Team Building Skills Behaviour Management Interpersonal Skills Career Development of your Subordinates Team Leadership/ Organisational Leadership Six Sigma/SCM In addition, we offer various training program and consulting services such as “train the trainer” and set up of training dept.

8. OUR PROGRAMS…. BPO AND NON-BPO TRAINING Communicative Skills (VOICE AND ACCENT AND ACCENT NEUTRALISATION) Customer Service, Professional Conduct, Cross Cultural Sensitization, Teamwork, etc., In this model, we also offer corporate services to organizations across the service industry. On-the-job Agent Training New Hires/Recruits Induction & Orientation For Engineering & Management Students Personality Development Corporate Employability SWOT Analysis of your Career Group Discussion How to Attend Interview Public speaking Presentation Skills Power Dressing Body Language NLP 5’s / Kaizen

9. Indian Institute of Financial Planning (IIFP), New Delhi. Institute of Management Education (IME), Sahibabad. ABN AMRO Bank, Gurgaon, Haryana. Doosan Engineering & Construction Ltd, Gurgaon, Haryana. Global Institute of Management & Technology (GIMT), Noida. U.P.

10. Mount Carmel Business school, Dwarka. Bangalore School of Business, Mathura road, New Delhi. Ceragem India Ltd., Gurgaon, Haryana. Sk engineering & construction Ltd., Gurgaon, Haryana. Bharati Wall Mart, Gurgaon, Haryana.

11. Tulip telecom,Delhi Kuoni Destination Management,Gurgaon. American Express Maruti suzuki Kirlsokar Adidas Bank of America Nokia Siemens

12. DS group-Gurgaon. Bank Of America Trelleborg, Noida. Loging brain,Gurgoan JCB CEMA Johnson Controls

13. Corporate Office - F 41, Ground Floor, Suncity, Sector 54, Gurgaon. Training Center – 24, Vatika City Mkt, Sohna Road,Gurgaon. E mail: info@softskillsworld.cominfo@softskillsworld.com Website: http://www.softskillsworld.comhttp://www.softskillsworld.com Tel. – 0124 – 6467521/22, Mob. - +91 9818493659.