1. Chips with Everything John Gill 19 th September 2007

2. Chips with Everything !

3. Concessionary Travel In England, from 1st April 2008 5 - 10 million Older and disabled people Inconsistent concessions What other services on the card?

4. Contactless Payments Pre-paid and stored value - can be anonymous Charged to a bank or mobile phone account Usually no PIN if under £10 Will consumers be confused?

5. Converging Technologies Smart card systems RFID Mobile communications Wireless systems Near field communication Biometric systems

6. Consistent User Interface

7. NFC Icon (visual and tactile) Height above floor Signal - success Signal - failed or incomplete

8. Adaptable User Interface Button or menu Stored in a central database Stored on the user’s card (EN 1332-4)

11. Good design for people with disabilities is frequently good design for everyone.