2. OFC308 Hilton Giesenow Development Manager - 3fifteen Host – www.TheMOSSShow.com

3. Agenda What is Search Search @ Microsoft Search Challenges Too few results Too many results Invalid results Presenting the results Going forward

4. What is “Search”?

5. The “Search” Execution

6. “Indexing / Crawling” “Querying / Searching” The “Search” Execution

7. Search @ Microsoft “Internet” vs. “Enterprise” search BusinessIntelligence Collaboration Search Portal Business Forms PlatformServices ContentManagement

8. Challenges – keep these in mind Too few results Too many results Invalid results e.g. competitors page, no security trimming Poor presentation / display e.g. results per page, images vs. text, “actionable” search

9. Microsoft Search Server

10. MSS Engine

11. Go! Oh, so it’s just “next -> next -> finish”? No!

12. 1) Too Few Results What can we do?

13. Adding Results

14. 1) Too Few Results – Some Ideas Content Sources File Types Protocol Handlers IFilters Schedules Monitoring Starvation Federated Search

15. 2) Too Many Results What can we do?

16. Removing Results

17. 2) Too Many Results – Some Ideas Advanced Search (…) Advanced Querying Scopes Managed Properties Keywords / Best Bets Content Sources Reduce, modify Set priorities Faceted Search

18. 3) Invalid Results What can we do?

19. 3) Invalid Results – Some Ideas Scopes, properties, tabs Thesaurus Best Bets / Keywords Security Sources crawl accounts Server name mapping Metadata (G.I.G.O.)

20. 4) Presentation Web parts

21. Improving the Presentation

22. 4) Presentation Modify Web parts XSL More data (“actionable” results) Icons, etc. Different types (images) More interactive (jQuery) Protocol types (e.g. mms:// for video) Done via Server Name Mapping

23. How Do We Identify Problems Monitoring Reports User surveys User prizes (make it fun)

24. Reports Last quick tip – Browser Search Integration

26. Resources Microsoft Enterprise Search - http://www.microsoft.com/enterprisesearch http://www.microsoft.com/enterprisesearch Microsoft Enterprise Search Blog - http://blogs.msdn.com/enterprisesearch/ http://blogs.msdn.com/enterprisesearch/ Microsoft iFilter Blog - http://blogs.msdn.com/filters http://blogs.msdn.com/filters CodePlex Search XSL Examples - http://sctxsl.codeplex.com/ http://sctxsl.codeplex.com/

28. www.microsoft.com/teched International Content & Community http://microsoft.com/technet Resources for IT Professionals http://microsoft.com/msdn Resources for Developers www.microsoft.com/learning Microsoft Certification & Training Resources Resources Required Slide Speakers, TechEd 2009 is not producing a DVD. Please announce that attendees can access session recordings from Tech-Ed website. These will only be available after the event. Required Slide Speakers, TechEd 2009 is not producing a DVD. Please announce that attendees can access session recordings from Tech-Ed website. These will only be available after the event. Tech ·Ed Africa 2009 sessions will be made available for download the week after the event from: www.tech-ed.co.zawww.tech-ed.co.za

29. Related Content Microsoft Silverlight on SharePoint: Architectural and Development Patterns (OFC401) SharePoint: Build it and they will NOT come! (WTB203) SharePoint Architecture Panel Discussion with Joel, Eric and Zlatan (WTB301) Required Slide Speakers, please list the Breakout Sessions, TLC Interactive Theaters and Labs that are related to your session. Any queries, please check with your Track Owner. Required Slide Speakers, please list the Breakout Sessions, TLC Interactive Theaters and Labs that are related to your session. Any queries, please check with your Track Owner. Office 2010 - Overview and What's New (OFC204) Easy SharePoint Development with the Visual Studio Extensions for Windows SharePoint Services 3.0, v1.3 (OFC206) Overcoming SharePoint Search Challenges (OFC308)

30. Required Slide Complete a session evaluation and enter to win! 10 pairs of MP3 sunglasses to be won

31. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Required Slide