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Chapter 14: Social Psychology
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Learning Outcomes Define attitude and discuss factors that shape attitudes. Discuss prejudice and discrimination.
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Learning Outcomes Discuss factors that contribute to interpersonal attraction and love. Define social perception and describe factors that influence it.
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Learning Outcomes Explain why people obey authority figures and conform to social norms. Discuss factors that contribute to aggression.
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Learning Outcomes Describe differences between the ways in which people behave as individuals and as members of a group.
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What is Social Psychology? Study of the nature and causes of people’s thoughts and behavior in social situations Situationist perspective – Social influence goads people into doing things they would not usually do
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Attitudes
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What are Attitudes? Attitudes include: – cognitive evaluations – feelings – behavioral tendencies
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The A-B Problem Factors that affect the link between Attitudes (A) and Behavior (B) – Specificity – Strength of attitudes – Vested interest – Accessibility
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Truth or Fiction? People vote their consciences.
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Truth or Fiction? People vote their consciences. FICTION!
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Attitude Formation Conditioning and observational learning – Learned attitudes Cognitive appraisal – Form opinion after appraisal and evaluation of situation
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Changing Attitudes Elaboration likelihood model – Central route of persuasion Inspires thoughtful consideration of evidence and arguments – Peripheral route of persuasion Associate with positive or negative cues
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The Persuasive Message Repeated exposure to things and people enhances their appeal “Fear” appeal is more persuasive than facts
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The Persuasive Communicator Persuasive communicator – Shows expertise, trustworthiness, attractiveness, or similarity to the audience – Fan adoration
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The Persuasive Communicator Confronted with information that counters one’s attitude – Selective avoidance – Selective exposure Context of the message – Environment and mood can be persuasive
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The Persuaded Audience People with high self esteem and low social anxiety are more resistant to social pressure
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Cognitive Dissonance Theory When attitudes are inconsistent, individuals are motivated to reduce that inconsistency Festinger & Carlsmith (1959) – People paid less rated the task more interesting Attitude-discrepant behavior Effort justification
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Truth or Fiction? We appreciate things more when we have to work for them.
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Truth or Fiction? We appreciate things more when we have to work for them. TRUE!
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Prejudice and Discrimination
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Prejudice – attitude – Cognitive level – expectation that members of target group will behave poorly – Emotional level – negative feeling Discrimination - behavior Stereotype – fixed conventional attitudes – May be positive or negative
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Truth or Fiction? People have condemned billions of other people without ever meeting them or learning their names.
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Truth or Fiction? People have condemned billions of other people without ever meeting them or learning their names. TRUE!
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Stereotyping Prejudice involves stereotyping - Attitude – May be positive or negative
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Sources of Prejudice Dissimilarity Social conflict Social learning Information processing Social categorization
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Attraction and Love
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Physical Appearance Factors contributing to attraction – Physical appearance Standards for beauty are cross-cultural
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What Features Contribute to Facial Attractiveness?
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Truth or Fiction? Beauty is in the eye of the beholder.
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Truth or Fiction? Beauty is in the eye of the beholder. FICTION!
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Gender Differences in Selection of Romantic Partner Gender differences in preferences – Females – more emphasis on professional status – Males – more emphasis on physical appearance Parental investment model – evolutionary forces
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When It Comes to Sex, Red May Mean “Go” The color red is associated with attraction – Reddening of skin by elevated estrogen levels – Preference for color red in assessing attractiveness – Red as a sign of good health
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Attraction-Similarity Hypothesis Our partners tend to be like us – Tend to be similar in terms of race, ethnicity, age, level of education, and religion Factors that influence our preferences – Propinquity – Reciprocity
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Truth or Fiction? Opposites attract.
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Truth or Fiction? Opposites attract. FICTION!
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Love Triangular model of love – Intimacy – Passion – Commitment Romantic love combines intimacy and passion Consummate love combines all three
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The Triangular Model of Love
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Social Perception
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What is Social Perception? Examines the ways in which we form and modify our impressions of others
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Primacy and Recency Effects First impressions matter a great deal – Primacy effect Recency effect
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Attribution Theory Process by which one draws conclusions about the influences on another’s behavior Dispositional attributions – Internal factors Situational attributions – External factors
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Attribution Theory Fundamental attribution error – Attribute too much of other’s behavior on dispositional – Cultural bias – individualistic cultures
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Truth or Fiction? We tend to hold others responsible for their misdeeds but to see ourselves as victims of circumstances when we misbehave.
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Truth or Fiction? We tend to hold others responsible for their misdeeds but to see ourselves as victims of circumstances when we misbehave. TRUE!
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Attribution Theory Actor – Observer effect – attribute other’s behavior to dispositional factors and our own to situational factors Self-serving bias – Ascribe successes to internal factors; failures to external influences
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Social Influence
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What is Social Influence? Examines the ways people influence thoughts, feelings, and behavior of others
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Obedience to Authority Milgram Studies – Majority complied to demands of authority even when that required they ‘inflict’ a harmful shock on innocent people – Deception and Truth Learners were confederates
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The Experimental Setup in the Milgram Studies
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Truth or Fiction? Most people will torture an innocent person if they are ordered to do so.
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Truth or Fiction? Most people will torture an innocent person if they are ordered to do so. TRUE!
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Why Did People in the Milgram Studies Obey the Experimenters? Socialization Lack of social comparison Perception of legitimacy of authority Foot-in-the-door technique Inaccessibility of values Buffers between perpetrator and victim
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Conformity Conform – when we change our behavior to adhere to social norms Social norms – widely accepted expectations concerning social behaviors
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Conformity Asch Study – Most people will conform, even when they are wrong
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Cards Used in the Asch Study on Conformity
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Truth or Fiction? Seeing is believing.
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Truth or Fiction? Seeing is believing. FICTION!
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Factors that Contribute to Conformity Collectivist culture Desire to be liked by group members Low self-esteem Social shyness Lack of familiarity with task Group size Social support
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Aggression
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Biology, Chemistry, and Aggression Biology – Other brain structures in humans moderate aggressive instincts evident in lower animals Chemistry – Testosterone
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Psychological Aspects of Aggression Psychodynamic theory Cognitive factors Behavioral perspective – Social cognitive theory Situational influences
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Group Behavior
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Social Facilitation Presence of others facilitates performance – Increased arousal or motivation – Evaluation apprehension Presence of others impairs performance – Social loafing – Diffusion of responsibility
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Group Decision Making Social decision schemes – Majority-wins – Truth-wins – Two-thirds majority – First-shift rule
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Polarization and the “Risky Shift” Polarization effect – taking an extreme position – Risky shift Diffusion of responsibility – allow groups to take greater risks
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Groupthink Unrealistic group decision making in which external realities are ignored Influenced by – Dynamic group leader – External threat – Cohesiveness of group
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Contributors to Groupthink Feelings of invulnerability Group’s belief in its rightness Discrediting of information contrary to decision Pressure for group conformity Stereotyping of members of out-group
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Mob Behavior and Deindividuation Highly emotional crowds may induce “mob behavior” Deindividuation – Reduced self-awareness and lower concern of social evaluation
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Truth or Fiction? Nearly 40 people stood by and did nothing while a woman was being stabbed to death.
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Truth or Fiction? Nearly 40 people stood by and did nothing while a woman was being stabbed to death. TRUE!
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Altruism and the Bystander Effect Factors that influence decision to help – Good mood – Empathic – Believe an emergency exists – Assume responsibility to act – Know what to do – Know the people who need help – Similarity to people who need help
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