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Balance Score Card ATKM 952 801 14 Dec 07 Mr.Poj Paniangvait 502152009 Ph.D. KM CAMT CMU 2/2007
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BSC Corporate Vision To be leader in the world class standard of foods industry base on fulfillment of the customer needs.
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BSC Missions Gathering of food business best practice know-how. Create good quality and innovative products for supporting customer’s infinite satisfactions
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BSC Strategy Map Financial Perspective Customer Perspective Internal Perspective Learning and Growth
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BSC Weighting Perspectives Financial Perspective30% Customer Perspective40% Internal Business Process15% Learning and Growth15%
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BSC Customer Perspective (40%) Quality Products Healthy Products Green Products Innovation
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BSC Internal Business Process (15%) World Class Standards R&D
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BSC Learning and Growth (15%) IT Service HRM (Matrix Org/Competency) Intra CoP KM
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BSC Financial Perspective (30%) Project & Budgeting Cost Optimizing
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BSC Strategy Map Financial Perspective Customer Perspective Internal Business Process Perspective Learning and Growth Product’s Quality Healthy Product Green Product Innovation R&D World Class Standard IT ServiceHRM Intra CoP Project & Budgeting Cost Optimizing
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BSC Key Drivers Worker’s quality of work life. Knowledge sharing society. Innovation support.
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Thank You
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BSC Corporate BSC
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