1. Final Thoughts

2. Turban, et al – pg 519 An increasingly competitive workplace call for closer integration of IT goals and the business mission, strategic plans for the whole enterprise become more important CIO and CEO must work together. Strategic planning is complex process based on relationships and communications.

3. Information Systems Planning 4 general Issues Aligning the IT plan with the organizational business plan Designing an IT architecture for the organization in such a way that users, applications, and databases can be integrated and networked. Efficiently allocation information systems development and operational resources Planning information systems projects – completed on time, within budget, and include specified functionalities

4. Organizational Learning – Pg 456 Knowledge Base Knowledge Sharing Learn Faster Benchmarks – pg 570

5. Managing Technology Constant growth and change Shift from tangible to intangible benefits Not a sure thing Charge back Risk Outsourcing Increasing returns

6. Data Mining Burlington Coat Factory Supermarket chain AT&T and MCI Credit Card Co.

7. Feed the Techies!