1. CHAPTER SEVEN COMMUNICATING RESEARCH RESULTS

2. EXPECTED LEARNING OUTCOMES l Understand the various forms of communication l Appreciate the purpose of an office memo, client letter, and protest letter l Effectively communicate

3. INTERNAL WRITTEN COMMUNICATION l Office memo: Material facts Research question/issue Citation to relevant authority Conclusion and reasoning

4. EXTERNAL WRITTEN COMMUNICATION l Client letter l Protest letter l Letter Ruling request

5. WRITING A CLIENT LETTER l Statement re: scope of research l Statement re: facts l Discussion of opinion l Summary statement

6. WRITING A PROTEST LETTER l Statement of purpose l Statement re: facts l Statement of issue l Presentation of supporting arguments and authority l Summary statement

7. Structure of a Case l Case title l Housekeeping notations l Attorneys involved l Description of the facts l Identification of the key issues l Court’s opinion

8. WRITING A LETTER RULING l Statement of purpose l Statement re: facts l Statement of issue l Presentation of supporting arguments and authority l Summary statement

9. ORAL COMMUNICATION l Be prepared l Talk without reading notes l Establish eye contact l Consider presentation aids l Other