© Infosys Technologies Limited Strategic Global Sourcing S. D. Shibulal Director and Head – Worldwide Customer Sales & Delivery

November 11, 2005© Infosys Technologies Limited Safe Harbor Certain statements in this Analyst Meet concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2005 and our reports on Form 6-K. These filings are available at Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company.

November 11, 2005© Infosys Technologies Limited Outline Outsourcing trends SGS Business Unit Infosys point-of-view: Modular Global Sourcing (MGS) The results

November 11, 2005© Infosys Technologies Limited Services Outsourcing and Offshoring are no longer distinct categories: moving towards Strategic Global Sourcing (SGS) Traditional Outsourcing (‘Your mess for less’) Project-based Offshoring (‘Brick-by-brick’) Strategic Global Sourcing (‘Lift and Shift’)

November 11, 2005© Infosys Technologies Limited Key trends shaping the IT Services Outsourcing industry Greater adoption of offshoring and global delivery in all large outsourcing deals More deals but at lower Total Contract Value (TCV) and with shorter terms (3-6 yrs) Infrastructure-led or bundled deals are giving way to more best-of-breed Applications or Business Process-led ones (e.g. ABN AMRO) Waves of contract expirations in 2006/07 with competitive bidding and smaller deal sizes a reality for most of the new ones

November 11, 2005© Infosys Technologies Limited SGS is positioning Infosys to be the market leader in global sourcing of IT services SGS is the category owner for IT Outsourcing within Infosys and has experience in and capabilities covering all the key aspects of outsourcing Marketing/Positioning Sourcing Solutions Deal Consultant relationships Large deal pursuits and structuring Transition Management Client Partnership HR Solutions Organizational Change Management SGS generates innovative solutions and points-of-view/white papers (e.g. MGS) to establish though-leadership and create differentiation

November 11, 2005© Infosys Technologies Limited Key features of an SGS deal Ownership Portfolio ownership Global Service Delivery Multi-location global delivery with high offshore component Broad range of services Commitment Long-term SLA-based contracts Built-in productivity improvements on a fixed-price model Complexity Multi-vendor governance Possible People and Asset transfers Multiple HR options: retain, redeploy, reassign, rebadge or retrench

November 11, 2005© Infosys Technologies Limited Modular Global Sourcing point of view to accelerate sourcing benefits for clients Optimize for Efficiency and Predictability Optimize for Speed Design Build Operate Business Process Business Applications H/W & S/W Infrastructure Execution processes SCM Functions IT and Business Process Assets HR CRM Multiple, best-of-breed sourcing options, providing greater flexibility, while aligning with different business imperatives

November 11, 2005© Infosys Technologies Limited The results so far Some of the large deals won in the last year and half ABN Amro – financial services conglomerate PSEG – one of the largest utilities in the US Leading product compliance and testing organization Leading digital info-imaging company SGS Solutions being seen as ‘differentiated’ by clients Establishing thought-leadership with industry analysts, media, deal consultants and other influencers using the MGS point-of-view

November 11, 2005© Infosys Technologies Limited Deal size: Application Maintenance: $ 140 m Application Development: Competitive bidding between 5 Vendors Potential for business: $ 250 m Includes committed volumes in North America and new growth markets including Europe and APAC Deal Time lines Competitive landscape At RFP stage : Prominent Global and Offshore vendors At negotiation : Only Infosys and TCS for Application Maintenance, Also Patni, IBM and Accenture for Application Development No people or asset takeover At company compatible margins over the deal tenure Largest ever deal sole-awarded to offshore players TimelineMilestoneTimelineMilestone July 2004RFP issuedNov 2004Proposal walkthrough Dec 2004Due-Diligence completedMar 2005Commencement of negotiations Sept 2005Deal awardedOct 2005Commencement of Transition ABN Amro win - details

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