Team EMS May 1, 2012

The time period following traumatic injury, during which there is the highest likelihood that prompt medical treatment will prevent death.

What is MEMS? Why MEMS? What will MEMS do? Why will MEMS succeed?

Cloud-based software solution Integrates with existing solutions Accessible from multiple platforms Helps EMS professionals along the entire workflow, from 911 call to hospital.

Address critical EMS problems o Increase efficiency o Decrease errors o Save lives Introduce new product in under-served domain o Pioneer an integrated EMS solution o Take advantage of an unexplored market

Reporting is time-consuming Communication is inefficient Receiving facilities are not well prepared Ratio of mistakes in the field is not close to zero Source: interviews with EMS professionals

The report will be built on-the-fly throughout the incident Text and images will be recorded directly into the report Reports will be customizable to the region Reports from other systems will be integrated

Synchronous voice and text communication across the team Easily connect with doctors and other first responders Share incident with other response teams (fire, police)

Incoming patient notification Share incident with medical teams at the receiving facility

Lookup standards, procedures, and protocols Look up medical history Review patient’s incident history (frequent- flyers) Provide training materials to strengthen domain knowledge

Avoid information overload Maintain quick user error recovery Leverage user's intuition Minimize downtime, maximize availability Secure patient and incident information

Poor adoption o EMS professionals' lack of tech-savvy o Prohibitively expensive for EMS organizations o Resistance to change Unexpected costs o Integration with other systems o Accommodating diverse regulations, protocols, etc. Miss the mark o Develop a solution that is too specific o Misunderstanding the domain

Ensure healthy adoption o Establish pilot program o Minimize cost by employing existing infrastructure Understand potential costs o Assess differences across regions o Integrate with diverse types of systems Build the right product o Involve stakeholders throughout o Real-world usability testing

MEMS is feasible o Competitors provide piecemeal solutions MEMS is realistic o Funding is available to save lives o Narrowly targeted at solving the most important issues o NDSS has experience building successful projects MEMS is viable o No competitor provides an integrated solution

Approve development of MEMS o Solves critical issues o Is a viable software solution o Has minimal risk

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