Making the Difference Main Presentation Tuesday 7 October 2014

Welcome back!

Key Points from March Assess Plan Deliver You are not alone – everyone should help to provide meaningful interaction. Activity needs to be meaningful

Purpose of this event

The QAF scores (Care Homes) ABest Practice BGood Practice CCompliant DNon-Compliant

The QAF scores Q14. Do service users have the opportunity to engage in daily activities that meet their social and spiritual needs?

The QAF scores D - The provider does not identify and record the social and spiritual needs of the service users. C- The provider identifies and records service users’ social and spiritual needs. A programme of activities is on offer, but does not reflect the recorded hobbies and interests of the service users. B- An activities programme is available and created to reflect the hobbies and interests of the service users. Specific needs such as disability, hearing loss or dementia are taken into consideration when creating the programme. A- Records are maintained to reflect each person’s participation in activities. The activities programme is evaluated regularly, and amended to reflect changing needs.

The QAF scores D - The provider does not identify and record the social and spiritual needs of the service users. C- The provider identifies and records service users’ social and spiritual needs. A programme of activities is on offer, but does not reflect the recorded hobbies and interests of the service users. B- An activities programme is available and created to reflect the hobbies and interests of the service users. Specific needs such as disability, hearing loss or dementia are taken into consideration when creating the programme. A- Records are maintained to reflect each person’s participation in activities. The activities programme is evaluated regularly, and amended to reflect changing needs. 33% (15) 11% (4) 44% (19) 12% (5)

The QAF scores Q15. Do service users have access to individual activities throughout the day?

The QAF scores D - Service users do not have access to any individual activities. During the visit, people had very little stimulation or interaction. C- Service users have limited access to individual activities. During the visit, some people did not seem to have any stimulation or meaningful interaction. B- Service users have access to individual activities. During the visit, most people were engaged either in group or individual activities. A- The activities provided for service users reflect their hobbies and interests. During the visit, all service users were engaged in an activity or meaningful interaction.

The QAF scores D - Service users do not have access to any individual activities. During the visit, people had very little stimulation or interaction. C- Service users have limited access to individual activities. During the visit, some people did not seem to have any stimulation or meaningful interaction. B- Service users have access to individual activities. During the visit, most people were engaged either in group or individual activities. A- The activities provided for service users reflect their hobbies and interests. During the visit, all service users were engaged in an activity or meaningful interaction. 33% (15) 32% (14) 28% (12) 7% (2)

The QAF scores 6 providers achieved 3 ‘As’ 12 providers achieved 2 ‘As.’ 16. Does the provider offer a calendar of special events or trips? Is there an effort to mark seasons or special occasions?

Today’s Agenda “We want to find some activities for…” Men with dementia (e.g. sports) Chairbound people People with sight/hearing impairments People with arthritic hands Large event ideas Low cost activities (e.g. cheap craft materials) Starting a reminiscence area Places to visit with wheelchair access.

Today’s Agenda “How do we record/evidence?” Creating the atmosphere Building networks “There’s not enough time” Finding and sharing resources Presentation :

Today’s Agenda Involving Staff Involving and accessing the Community Motivating Residents Discussion / Best Practice Sharing :

“How do we record?” Assess, Plan, Deliver

“How do we record?” Why? What? Who? When / Where? How? Assess

“How do we record?” Assess – include: What makes the person feel valued? What does the person want? Is there anything the person needs? Hobbies, interests Goals, aspirations.

“How do we record?” Plan Activity plan needs to reflect the assessments Structure vs Flexibility Group vs individual activities.

“How do we record?” Delivery – Evidencing participation Why? What? Who? When / Where? How?

“How do we record?”

Any questions, thoughts or comments?

Creating the atmosphere Music (residents’ choice) How can you create or change an atmosphere? Lighting Decoration (colours, pictures) Layout of the room / use of space Namaste techniques (flowers, nature DVDs, fish tanks, scents).

Creating the atmosphere Any questions, thoughts or comments?

Building Networks Your feedback: “Perhaps organise joint activities between homes” “Establish a regular co-ordinator catch up (e.g. visiting each other’s homes every three months).”

Building Networks The Answer… Network Build Relationships Make it happen!

“There’s not enough time” What are the pressures on your time? “Dividing time between those who seek attention and those who don’t” “It takes too long to write everything down.”

“There’s not enough time” Possible Answers… Time Management (see resources like for inspiration) Be Organised Do your role, not the carers’ role.

“There’s not enough time” Any questions, thoughts or comments?

Finding & Sharing Resources LBB Website Summaries of the networking events Useful Documents Useful Links Shadowing/contacting each other. “It would be good to have a library of resources”

Finding & Sharing Resources Any questions, thoughts or comments?

Networking Break Resuming at 11.30