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5 © COPYRIGHT 2010 SAPIENT CORPORATION | CONFIDENTIAL Agenda 1.Welcome 2.Agenda Item 2 3.Agenda Item 3 4.Agenda Item 4 5.Agenda Item 5 6.Agenda Item 6 7.Agenda Item 7 8.Agenda Item 8 9.Agenda Item 9 10.Questions / Feedback

6 © COPYRIGHT 2010 SAPIENT CORPORATION | CONFIDENTIAL Contents / Agenda v2 1.Item One1-3 2.Item Two4 3.Item Three5 4.Item Four Sub Bullet Case Studies Sub Bullet Q&A and Feedback15

7 © COPYRIGHT 2010 SAPIENT CORPORATION | CONFIDENTIAL “ Very often, people confuse simple with simplistic. The nuance is lost on most.” – Clement Mok

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