20-20 MDS® Handling Poor Performance - 1. “Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending”

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Presentation transcript:

20-20 MDS® Handling Poor Performance - 1

“Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending” - Carl Bard Handling Poor Performance

Avoiding mediocrity Identifying types of poor performance Defining & measuring performance Intervention strategies “Mind the gap” – gathering the facts Understanding influencing styles Key influencing skills in handling poor performance Handling Poor Performance Managing Poor Performance

Click hereClick here for full presentation This 20/20 MDS Full Day Trainer's Workshop Course Pack includes a fully scripted 50-slide PowerPoint presentation with exercises, discussion points more, along with a Participant Workbook which can be freely copied for participants. © Worldwide Centre for Organisational Development