Doane Pet Care Company Pet Food Safety System (PFSS) M.W. Merkel September 23, 2003 Animal Feed Safety System Public Meeting

Our Mission - ‘ the trusted partner of choice for our customers brands ’ Our Primary Responsibility - assure all pet foods & treats we manufacture and distribute are safe & wholesome for pets Our Means of Assurance - DPC’s Pet Food Safety System (P.F.S.S.) DPC - PFSS

DPC – PFSS Risk – Based Preventative System  Detailed analysis of pet food processing systems  Identification of potential food safety hazards and assessment of process & product risks  Implementation of adequate process control measures including employee training  Verification & documentation that control measures are rigorously followed  Validation that prevention systems are effective

DPC – PFSS Risk – Based Preventative System  Detailed Analysis of every pet food processing system at each plant  Identification of potential food safety hazards and assessment of process & product risks  Implementation of adequate process control measures including employee training  Verification & documentation that control measures are rigorously followed  Validate that prevention systems are effective

DPC – PFSS Pet Food Safety by Design  Buildings (Pest-Proof, clean & secure)  Grounds (Harborage-free & secured)  Processing Equipment ( Safe & Sanitary )  Packaging ( Tamper Resistant )  People ( Trained & Engaged in PFSS )

DPC – PFSS Key System Components –Ingredient Integrity –Quality Manual –Sanitation & Microbiological Control –Integrated Pest Management –Control of Foreign Material –Traceability –Validation by Audit –Continuous Improvement

DPC - PFSS Quality Manual  Uniform policies, standards & procedures  ISO Based  Updated by a plant & corporate team  Controlled and audited document

DPC - PFSS Ingredient Integrity  Vendor Q. A. Program Certification  Joint Program – Quality & Purchasing –Ingredient Quality Manager –On-site inspections –Sampling & analysis of shipments –Plant mycotoxin testing & rejection capability –Vehicle Inspection  Documentation  Physical Inspection & Bottom Sampling

DPC - PFSS

DPC - PFSS Ingredient Integrity  Vendor Q. A. Program Certification  Joint Program – Quality & Purchasing –Ingredient Quality Manager –On-Site inspections –Analysis of Ingredient Shipments –Plant mycotoxin testing & rejection capability –Vehicle Inspection  Documentation  Physical Inspection & Bottom Sampling

DPC - PFSS

DPC – PFSS Sanitation & Microbiological Control  Plant-Specific Sanitation Schedule & SSOP’s  Conducted at plant by Quality Assurance –Facilities design –Controlled movement of employees & materials –Sensitive Ingredient pre-delivery test and certification –Microbiological monitoring  Plant - Specific environmental micro mapping  In Process & Finished Product –Technical Services Laboratory  Full micro capabilities including pertinent pathogens  Training & On-Site facilities support

DPC – PFSS

DPC – PFSS Integrated Pest Management  Plant - Specific Master Pest Control Schedule –Mechanical Exclusion –Non – pesticide controls –Pesticides  Nationally Contracted Pest Control Firms –Training –Electronic pest activity / service tracking –Fumigation

DPC – PFSS Foreign Material Prevention  Ingredient level –Vendor audits + transport vehicles & trailers –Magnets at unloading and key transfers  Audit of carriers and warehouses  Inspection of building and equipment –Magnets at key transfers –Metal detection at packaging

DPC – PFSS

DPC – PFSS Foreign Material Prevention  Ingredient level –Vendor audits including transport vehicles and trailers –Magnets at unloading and key transfers  Audit of carriers and warehouses  Inspection of building and equipment –Magnets at key transfers –Metal detection at packaging  Preventive maintenance and repair  Evaluation of customer complaints  HOLD system to identify nonconforming materials and prevent use and distribution

DPC – PFSS T r a c e a b i l i t y  Ingredient level –Lot number on bagged ingredients –Bin designation on bulk receiving paperwork –Origin information on receiving paperwork  Finished product level –Printed code date checks –Mock trace & retrieval  Graded by Quality Systems Manager  Score counts toward plant performance objectives  Ingredient receipt and production archive documentation included in audits

DPC – PFSS Food Safety Audits & Continuous Improvement  Internal GMP / FS audit at all plants –Auditors originally plant Quality Assurance Coordinators  External GMP / FS audit at all plants –Nationally recognized independent food safety experts –Scores count toward plant performance objectives  Customer quality audits –Customer representatives or consultants  Continuing education –Restricted use protein products control procedures; public health, security & bio-terrorism preparedness act  PFSS must be flexible, cost effective and appropriate for each specific application

DPC’s PFSS Beneficiaries