Workshop “Passenger Traffic Trends in the EU – especially cruise within the Baltic Range” 22 – 25 May 2007 Cruise Shipping Studies and Expected Results Alberto Cappato – IIC, Italy Ignas Zokas – Spinter research, Lithuania

2 The contest of the studies- Med and Baltic.

3 Passengers evolution in the port of Genoa - Italy

4 The cruise passengers in Genoa - nationalities

5 The cruise market in Genoa

6 The cruise passengers expenses in Genoa

7 The cruise passengers perception concerning security

8 The study in Klaipeda. The aim: To provide detail feedback from passengers who visited Port of Klaipeda about their stay in the city. The information to be received: -The awareness and sources of information about Klaipeda -The expectations towards stay in Klaipeda before arriving -The satisfaction of expectations -The places/excursions tourists have visited - The evaluation of technical organization of excursions -How much money cruise passengers have spent and for what purposes -What they like/ what is missed -Comparison of the results in Klaipeda and Riga as a bench group.

9 Methodology. A questinnaire (2 versions will be prepared): One for free cruise passengers One for cruise passengers who bought guided excursions on board 900 interwiews 750 respondents from approx. 15 vessels from 7-10 countries will be interviewed at port of Klaipeda 150 passengers from 2-3 vessels from 1-2 countries will be interviewed ar a port of Riga as a bench group Timing The research will start in June 2007 The results will be provided in September 2007

Thank You for your attention! Alberto Cappato General Manager IIC- Istituto Internazionale delle Comunicazioni Villa Piaggio – Via Pertinace Genova – ITALY Tel: FAX: Mail: Skype: aktogenova Ignas Zokas General Manager Spinter Tilto str. 35/4-5 Vilnius, Lithuania Tel/Fax: Mail: