18 th April 2007 Dan Lyon Vice President

2 ACCRA Manufacturing, Inc. Supplier of Aerospace machined parts and assemblies  Founded in 1978  Bothell, Washington, USA  165 employees

3 Customers Boeing Hawker de Havilland KHI MHI Goodrich Corporation Others

4 Challenges in a Global Marketplace Cost Competitiveness Diverse customer systems and requirements Redundant quality audit activity Provide World Class customer service

5 Meeting the Challenges 1996: Began our Lean Journey  Focused on eliminating WASTE  Standardized processes  Reduced Lot size, increased throughput  Identified Quality Assurance as a Bottleneck

6 Meeting the Challenges : Investigated industry trends towards standardization:  ISO  AS : Accra moves forward with AS9100.  Evaluation of systems and procedures for incorporation

7 AS9100 Implementation 2002:  Standardization of FAI Process by adopting AS9102  Revised Quality documents, working procedures, and work instructions to comply with AS :  Fully compliant AS9100 system 2007:  Obtained 3 rd Party Accreditation with a near perfect score

8 AS9100 Benefits One standard quality system to meet multiple customer requirements  AS9100 recognized as standard by current and potential customers Eliminated redundant quality auditing Reduction of administrative overhead

9 AS9100 Operational Benefits Standardized quality and operating procedures:  Reduced training requirements  Increased efficiency Personnel utilized across customer base Reduction of non value added activities associated with multiple customer requirements  Improved product flow and quality Focused on elimination of WASTE in processes and procedures Required reliable manufacturing processes which provided increased quality of product Created high level of service applied across our customer base

10 Summary Accra’s continued standardization of quality and process requirements ensures product integrity while allowing competitiveness in a global economy Accra has a unified standard that meets multiple customer needs while satisfying contract, applicable law and regulatory requirements