1 Money Advice Service - Sharing Resources 31 st July 2013 Scott Morrison, Partnership Delivery Manager

Who we are 2 Independent statutory body, set up by government Funded by FSA levy We have a statutory role (as given to us by the Financial Services Act 2010) to enhance: The understanding and knowledge of members of the public in financial matters, and The ability of members of the public to manage their own financial affairs Three aspects to our Service: - Universal, multi-channel delivery of Money Advice - Funding and co-ordination of Debt Advice - Leading the UK strategy for Financial Education

3 Working with DWP

We’ve been working in partnership with DWP since January 2012  Agreement that Money Advice Service has a significant role to play in delivering information, advice and guidance alongside DWP to support recipients of Universal Credit in budgeting and managing money. Lord Freud’s meeting with Tony Hobman and Gerard Lemos - 16 th February

Working with DWP Personal Budgeting Support team 5 Online Destination for budgeting and money management advice from Universal Credit Personal Planner - January 2013 Co-development of budgeting tools and other resources Telephone Providing budgeting support for Demonstration Projects and Pathfinder Face to face Contributing to supplier landscape analysis for money advice and debt advice Providing information toolkits for partners and intermediaries

6 Supporting Universal Credit

7 Our new proposition already includes a wealth of content that can support Universal Credit claimants

Universal Credit specific Recently Launched Benefit Changes in 2013 How to budget for a monthly benefit payment Managing rent payments on UC Joint UC payments for couples Choosing a bank account for UC Video – Get ready for UC Interactive UC timeline Action plan – Get ready for UC Top tips for surviving on a low income 8

9 Working in Partnership with The Money Advice Service

Partnerships with Money Advice Service What are Money Advice Service doing?  We aim to create an ‘open door’ policy enabling our resources to be shared across a network of partners.  We have built a syndication platform that will easily facilitate the publication of Money Advice Service content on the partner website. We are doing this to ensure that we;  Network and share knowledge and expertise  Avoid duplication of efforts and save costs  Ensure we deliver our advice service to as many customers as possible at the point of need  Aid the customer journey 10

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Questions? 15