North West Health Self Assessment Process 2011 North West Health Self Assessment Process 2011 Sue Smith Project Manager for the Health Equality Group and Health Self Assessment Lead

Health Self Assessment 4 Top targets Ensuring everyone has a person centred plan Equal access to all health services Ensuring people using health services are safe Valuing People targets are met

Overall Ratings Target

Target One elements Green 11 Amber 12 Red same 1 improved 8 rated lower

Target Two elements Green 32 Amber 1820 Red 32 2 same 14 improved 8 rated lower

Target Three elements Green Amber 24 Red 3 same 10 improved 11 rated lower

Target Four elements Green 712 Amber 149 Red 33 3 same 13 improved 8 rated lower

Issues Targets changed slightly from last year Target 1 re % PCP/health action plan % for some targets mean ratings changed Issues about Joint Strategic Needs Assessments- many areas did not have detailed JSNA in place-(red)

Overall Many areas improved Data collection improved More self advocates involved in training More people had health checks People felt things were getting better

Target 2 Reminder texts for appointments Information shared in referral letters Wheels for all- cycling project Care pathway for parents with learning disability Cancer screening improved

Target 2 A protocol is in place to follow up non attendance at health check appointments Healthy lifestyles course Appointed a postural care physio specialist to deliver postural care Health action plan audited completed across all services

Target 3 Acute network Patient satisfaction survey Individualised pathways Thumbs Up Hate Crime DVD E learning safeguarding People involved in training

Target 4 Health action plans in prison Accessible custody information Prison staff training Prison health staff shadowing CTLD and doing training Specialist Forensic Practitioner and specialist provider to support people with forensic needs

Target 4 Dementia cafes Complex care teams Autism e learning tool Short break services Transition plans Patient stories Advocacy Hub developed

CQUINS commissioning for quality improvement For mental health services to cover flagging, HAPs & communication needs Re action plan arising from the Green Light Toolkit is delivered Re use of patient passports Re reasonable adjustment 12 staff across their community services trained to use the DISCO With all acute hospitals to improve quality of care

Accessible information Accessible information- pathwaysassociates.co.uk Reader panels Pictorial pathways DVD patient journeys Websites NWAS communication book

Also Hospital self assessment Mental health assessment Hospital patient satisfaction survey Palliative care work in progress Best practice event

Next Steps Good practice event 29 th February All areas developing action plans Regional report Review of Health Self Assessment for 2012 Repeat process later this year HEG work plan

Thank you Any questions? Sue Smith