How is the cloud changing “real world” IT Strategy
easyJet IT runs a tight ship easyJet – 0.75% of revenue Source: Gartner IT Key Metrics Data (November 2007)
easyJet IT IT Budget = 0.75% of revenue 59 ftes Culture of differentiation Large use of partners 100% SLA requirements
A high growth company
What does high performance look like?
What could cloud mean for easyJet?
Cloud layers Lamia Youseff (University of California, Santa Barbara)
Systems classifications easyJet specific systems Airline systems We have been looking at classifications since moving to managed services in 2005 Commodity Computing
Systems classifications 100% Reservation system Revenue Managmnt Departure Control Crew Systems Aircraft Systems 99.99% Engineering Crew rostering Finance Personnel Flight Planning Schedule Planning Baggage handling Payroll Slot Managmnt Payments systems 99.9% O/S Security Backup email Access methods File & Print
High Level Architecture Primary Site Secondary Site Platinum Systems Gold Systems Gold Systems Silver Systems Architecture today HQ
Systems classifications easyJet specific systems Airline systems At the moment this is where things stand Cloud/SaaS bar Commodity Computing
Making the leap Infrastructure as a service Platform as a service Highavailability blade service – demand based usage Virtual utility compute – CPU on tap Storage infrastructure – Pay by the GB Platform as a service DNS load balancing MS Exchange – Pay per mailbox Software as a service Crew rostering Flight planning
How does Cloud help easyJet?
Technology Strategy Cost effective and simple Use simple, standard solutions by default Promote innovative use of mainstream technology Continue to use Microsoft technology for our technical platform Provide scalable systems that never restrict the growth of the business Provide 100% uptime for business critical systems
High Level Architecture Primary Site Secondary Site Platinum Systems Gold Systems Gold Systems Silver Systems HQ
High Level Architecture 2010 Primary Site Secondary Site Platinum Systems Gold Systems Gold Systems Gold Systems Silver Systems Silver Systems HQ
Cloud services should… Reduce the complexity of providing scalable solutions Allow easyJet to get on with developing differentiating services Ease the burden of test system management and configuration Help move IT from technology focussed to service focussed
Cloud services could… Be a configuration nightmare Return us to an immature service monitoring and management position Introduce weak points in high availability services Complicate development and deployment
easyJet strategy Use simple, standard solutions by default Introduce cloud solutions only when they simplify things Promote innovative use of mainstream technology Continually test the market to measure capability Continue to use Microsoft technology for our technical platform Azure will be the natural choice, but we’ll try others Provide scalable systems that never restrict the growth of the business Look for areas where cloud will simplify the scaling of systems Provide 100% uptime for business critical systems Wait for cloud to mature before committing to HA usage
Questions?