Alison Gardner / Engineering Real Change EAUC Conference: 6 December 2006

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Presentation transcript:

Alison Gardner / Engineering Real Change EAUC Conference: 6 December

EAUC Conference: December 6, 2006 University of Hertfordshire Owning the Solution Imposed solutions Vs Collaborative solution development

EAUC Conference: December 6, 2006 University of Hertfordshire Real Change –Systems change –Behavioural change –Perception change

EAUC Conference: December 6, 2006 University of Hertfordshire Perceiving Success Perceptions Vs Reality Measurement and convergence

EAUC Conference: December 6, 2006 University of Hertfordshire Consulting Staff & Students –The process: Presentation to OVC Presentation to Senior Management Team (SMT) Detailed Questionnaires to OVC and SMT Interviews with OVC members Web-based questionnaires for staff and students Establishment of FAQ website Open consultation sessions (3)

EAUC Conference: December 6, 2006 University of Hertfordshire Consulting Staff & Students –How well did it work?

EAUC Conference: December 6, 2006 University of Hertfordshire

EAUC Conference: December 6, 2006 University of Hertfordshire

EAUC Conference: December 6, 2006 University of Hertfordshire Consulting Staff & Students –The benefits

EAUC Conference: December 6, 2006 University of Hertfordshire Consulting Staff & Students –Lessons (re-) learned Process Task

EAUC Conference: December 6, 2006 University of Hertfordshire Consulting Staff & Students –Recommendations

EAUC Conference: December 6, 2006 University of Hertfordshire Next Steps: 1 Advocacy – staff, students and other stakeholder groups Roadshows to inform and consult on: –Proposed parking solution –New Park & Ride options –Travel solutions / suggestions derived from consultation sessions »Travel plan initiatives –Performance measurement »Real and perceived

EAUC Conference: December 6, 2006 University of Hertfordshire Next Steps: 2 –Advocacy to support effective implementation To maintain flow of information To sell and re-sell benefits To demonstrate that the consultation process is ‘real’ To allow for continuous demonstration that staff / student suggestions are being pursued

Alison Gardner / Engineering Real Change EAUC Conference: 6 December

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