916M smart connected devices were shipped in 2011 This is forecasted to double to 1.84B in 2016 ‘61% of global enterprises provide IT support for company-owned smartphones and tablets, up from only 27% in This contrasts with 17% supporting employee-owned smartphones and tablets In 2011 power users owned between 5 and 7 internet connected devices No longer One User = One Desktop

Put the end user in control of their experience Provide a means to safeguard apps and data

Personally controlled device vs. IT controlled device Not about device ownership Pull Software Distribution vs. Push Without driving up operating costs or impacting efficiency Help ensure devices are managed and secure, keeping corporate data protected

Windows Phone 8 Windows RT Direct Management & App Publishing iOS x86 / x64 Windows 8 Windows 7 Windows Vista Windows XP Windows 8 Windows 7 Windows Vista Windows XP Android App Publishing Android

Android App Distribution Windows Phone 8 Windows RT Direct Management & App Distribution iOS x86 / x64 Windows 8 Windows 7 Windows Vista Windows XP

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Managed Services Include management of non-domain joined devices Extend to manage mobile devices Single console for PCs & mobile devices Familiar toolset Integrates with O365 user infrastructure Extend utilization of current customer investments Layer on new services over time as functionality extends

Customer Priority Keep users productive wherever they are Secure access to corporate applications Need cost-efficient solution Windows Intune Approach Cloud deployment Manage PCs and devices in with the same tool IT can set policies Allow end users to self serve Partner Offering Managed services for PCs and devices Helpdesk for remote users and offices Licensing & Inventory Services Unmanaged PC conversation opener Business Reality: Customers have several PCs that are not managed. They may be highly mobile or remote branch offices that are not behind the corporate firewall – or they may simply not have a good management solution in place for any PCs

The average value of mobile device management deals will grow by 21% in FY13 SMB Mobile Device Management Landscape

Customer Priority Keep users productive on all devices Secure access to corporate applications Need cost-efficient solution Windows Intune Approach Cloud deployment Manage PCs and devices in with the same tool IT can set policies Allow end users to self serve Partner Offering Mobile Device Strategy Consultancy Managed Service for PCs & Mobile Devices Helpdesk On-going Licensing & Inventory services Mobile Device Conversation Opener Business Reality: Customers have many mobile devices within the corporate environment, but no efficient way to manage and secure those devices – devices may be corporately owned, or may be employee owned, but used for work purposes.

Customer Priority Customer needs a way to assess what updates have been applied to all PCs before rolling out O365 Customer needs mechanism to update all PCs to meet Single Sign- On requirements Customer may need tool to roll out Office bits Windows Intune Approach Windows Intune can be used to assess the customer device estate and apply necessary updates to ready PCs for Office 365. Windows Intune can also be used to deploy Office bits. Partner Offering Pre-deployment services for Office365 Office deployment On-going PC & Device Managed Services Smoother Office 365 Deployment Conversation Opener Business Reality: Customer is deploying Office 365 and doesn’t have a clear view of their current PC update status and may not have an efficient way to deploy Office applications

Meeting the current and emerging device management needs Addressing the changing landscape of device management Connecting the mobile worker with the enterprise on their device of choice Integrating the best of Microsoft management solutions Expanding your PC Management practice to cover devices Enabling your Office 365 managed services practices Extending your services footprint in the customer environment Positioning you as trusted advisor with IT and business decision makers

FY13 Online Advisor Incentives Year 1 Recurring manage incentive for MOSA deals Recurring manage incentive for both MOSA and EA deals MOSA Accelerators based on cumulative seats sold in FY13 EA Accelerators based on a 70% deployment attainment per customer Earn more and faster than today through accelerators Drive long-term customer engagement through “recurring” manage incentives