DWP Co-design Pilots: How do we collaborate in tackling worklessness locally? Date Friday 1st of July 2011

Department for Work and Pensions 2 DWP Worklessness Co-design: Why?  Develop, test, tailor and deliver local services  Demonstrate improved outcomes and value for money  Provide evidence to develop policies  Involve the right stakeholders – avoiding duplication  Strengthen partnership working, making best use of resources  Use new Jobcentre Plus flexibility  Highlight opportunities and advantages of co-designing services

Department for Work and Pensions 3  Birmingham - Integration of services for Family Interventions  Bradford - Pre and Post Employment Support for Family Interventions  Lewisham – Developing new approaches for those furthest from the labour market i.e. Incapacity Benefit claimants  South Tyneside - Generational Unemployment and long term Incapacity Benefit claimants  Swindon – Employer Engagement DWP Worklessness Co-design: Where?

Department for Work and Pensions 4 The Problem

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6 Partnership arrangements

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8 What is Plan 500? Economic Partnership will encourage Swindon businesses to generate 500 additional work related opportunities for young people in Swindon  150 Work Experiences  150 Apprenticeships  100 Mentoring relationships  50 Work Based Qualifications  50 Support activities for Diplomas

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10 Who is involved? Swindon Business News

Department for Work and Pensions 11 Features Single Brand Partners fulfil needs Single visit Hide the wiring

Department for Work and Pensions 12 Principles  Measurable  Employers are the key  Small budgets  Dedicated manager  Keep it simple

Department for Work and Pensions 13 Lessons People people Do it and adapt Tensions are natural……...…deal with not avoid Private sector drive Not public sector inclusion Solve businesses’ problems Use PR & networking

Department for Work and Pensions 14 Next Steps  Cost Benefit Analysis  Complete Plan 500 by October 2011  Swindon Single Employer Gateway

Department for Work and Pensions 15 Swindon - Delegated Flexibility Pilot  Freedom to adapt eligibility criteria for access to Jobcentre Plus programmes  Freedom to alter or adjust programmes to meet specific needs (within contract)  Freedom to alter or adjust customer attendance arrangements

Department for Work and Pensions 16 Opportunities for Jobcentre Plus  Focuses on priority customer group  Fits with Welfare to Work agenda  Broadens employer customer base  Increases vacancy volumes  Opportunities for “on-selling”  Improved labour market understanding  Shared intelligence  Improved customer experience

Department for Work and Pensions 17 How we did it  Keep it simple – maximise flexibility  Trust partners  Fully participate and fulfil commitments  Engaged local office at the right time  Suspended “corporate identity” in favour of the Co-Designed brand

Department for Work and Pensions 18 DWP Worklessness Co-design : Key Lessons Building Relationships  Gain commitment to the work from Senior Leaders/ Ministers from outset  Review and build on existing partnerships  Use Jobcentre Plus as strategic partners from design stage  Use co-design to bringing partners closer together Knowing what works  Embed evidence/evaluation into service design  Use cost benefit analysis to make the case and assess success  Allow time for evidence to come through – there are no quick answers  Share what works …and what doesn’t Making it work  Moving from design to delivery can be difficult: resources, risk, commitment  Understand future funding landscape and what organisations bring to the table  Maintain a clear focus on outcomes and shared objectives  Use learning to develop mainstream or other services - not just one-off

Department for Work and Pensions 19 DWP approach to localism Unprecedented opportunity to work with Work Programme providers  “Black box” makes it easier to reflect local needs and priorities.  Expect WP providers to work with LA/ LEPs  WP Providers will be a key strategic partner for LAs Proactive involvement of Jobcentre Plus in local partnerships  Greater flexibility for local Jobcentre Plus managers to align activity locally  District Managers will have greater discretion to tailor support to local needs  Potential for alignment of limited local JCP discretionary funding Open to ideas on securing better value for money in local service delivery  Opportunities for co-location and tackling problems that can’t be solved by DWP alone  Outreach  Work on co-designing approach to welfare provision locally

Department for Work and Pensions 20 Questions from delegates Panel members taking Questions;  Paul Mooney DWP Partnerships Division  Jill Annal Jobcentre Plus Partnerships Manager for Swindon, Wessex District Jobcentre Plus  Bill CottonForward Swindon Director of Economic Development

Department for Work and Pensions 21 For discussion  How does co-design feel in your area?  What barriers are you experiencing / anticipating to co-design?  What further support do you need from DWP/JCP?

Department for Work and Pensions 22 Contact us By Paul Mooney: Jill Annal: Bill Find the DWP Worklessness Co-design Report at codesign.shtml codesign.shtml