Data Science for HealthCare.gov Dr. Brand Niemann Director and Senior Data Scientist Semantic Community

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Data Science for HealthCare.gov Dr. Brand Niemann Director and Senior Data Scientist Semantic Community October 31,

Background HealthCare.gov was launched October 1 st by President Obama. HHS Secretary Kathleen Sebelius accepted responsibility for problems with HealthCare.gov before Congress on October 30 th. I followed Gall’s Law to better understand the Web site content and online application process and to build a simple system that works. I repurposed the content to build a taxonomy (from the application process) and thesaurus (from the glossary), to create knowledge bases for Data Science and Be Informed Applications. 2

Healthcare.gov 3 My Note: I found this interface to be overwhelmingly complex.

Site Map and Glossary 4

Goals and Process The goal was to build simple system that works and can be scaled up according to Gall's Law.Gall's Law The process was: – A Simplified HealthCare.gov Metamodel – HealthCare.gov By State – HealthCare.gov Plan Information Example Answer a few quick questions to see the premium estimates What type of coverage do you need? What state do you live in? What county do you live in? Who will you apply for health coverage for? Message Most people who apply will qualify for lower costs Plans are put into 5 categories – Results The results are shown in MindTouch, Spreadsheet, Spotfire, and Be Informed Knowledge Bases. 5

Knowledge Base: MindTouch 6 My Note: The entire platform can be searched. My Note: The Semantic Community Platform includes MindTouch (Wiki), Spotfire (Analytics), and Be Informed (Be Free). This page can be search by Google Chrome Find.

Knowledge Base: Spreadsheet 7 My Note: All of these spreadsheets can be searched. My Note: The Semantic Community approach is consistent with the European ISA Recommended URI Design and Management Principles.

Knowledge Base: Spotfire 8

Knowledge Base: Be Informed Building a Permit Application in 30 minutes Getting Started with Be Informed Personal Edition Building a working application in less than an hour What's new in Be Informed The technical features and possibilities of Be Informed Using semantic technology to create process-driven documentation

Conclusions and Recommendations Gall’s Law can be used to better understand the HealthCare.gov Web site content and online application process and to build a simple system that works. The background information mentions that the "Data Hub" is working well, but it is not openly exposed so developers could develop their own HealthCare.gov themselves like I am going to do.Data Hub A simple “Data Hub” was built in a spreadsheet and could be scaled up by screen scraping code. My HealthCare.gov Results Costs are visualized by Provider and Category to help my decision making. Be Informed Be Free is being used in a series of free training events and to pilot agile HealthCare.gov without expensive software development. 10