STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL $1.1 Billion Project Delivered as a PPP 760 beds 4 Stages: Kolling Building 2 Community Health Centres.

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Presentation transcript:

STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL $1.1 Billion Project Delivered as a PPP 760 beds 4 Stages: Kolling Building 2 Community Health Centres Acute Services Building Clinical Services Building 124 services, 4000 staff

A challenging & contentious environment …  Land Divestment  Bed Numbers  Displaced services  Green Space  Lack of consultation

IT’S YOUR MOVE

Enormity of the Task! New IT systems including Charm and EMR scheduling, VOIP network, other Digital Technologies Re structured entire administrative staffing Introduced new models of care: Integrated Hand Unit Short Stay Surgical Unit Medical Day Procedure Unit Acute Assessment Unit Ambulatory Care Centre, Cancer Centre, Interventional Floor

Change Management Program

Change Checklist – Phases 1 - 4

Change Management Stages

Step Up Launch – October 2011

“Conversation Kits” 180 Conversation Kits distributed Why? To start the conversations about the move and to get feedback from our people 44 feedback forms returned 571 staff reported as attending a viewing of the CD message to staff Key Feedback Themes: Happy to get the information! New facilities look great ! Wanting Decant and transition details? Staffing in new ASB? Where will we be located? (external to ASB) Food & retail facilities ? Campus Masterplanning ? Specific Departmental queries

Arts and Heritage Program

Site Walks & Open Days 20 Feb to 9 March - 3 weeks for complex & risk groups 26 April - Staff Open Day 12 June - Staff Open Day

Corporate Records - culling

Mock Exercises Ambulatory Care Centre simulated exercise Signage exercise Emergency Planning Trial transfers of patients between buildings ICU Flight Deck

Decant Summary Program

Staff Welcome Bags

Wayfinding Volunteers 330 volunteers recruited Wayfinding program occurred for 3 months 7 days per week, 7.00am to 7.00pm

Clean up of building Management of appropriate removal of chemical waste and other hazardous material Removal and appropriate disposal of corporate and clinical records De-commissioning of equipment Appropriate storage of equipment to be used at a later date

Don’t forget to turn the lights off!