Change Management & Risk Management JUMP – Joint event on Growth WAGGGS / WOSM

Who moved my cheese?

Define change ”Change is the window through which the future enters your life.“

Define change management Change management means to plan, initiate, realise, control, and finally stabilise change processes on both corporate and personal level. It is therefore: the process that controls how change is proposed, evaluated, implemented, and released.

Emotional response to change

Contentment Content & without a change need or demand. Sustaining a good working system. Life is good.

Denial Not always bad. Focused on other things. First: people typically submerge the pressures of change. With persistence: change becomes annoyance.

Confusion You're neither here nor there. The old way is unravelled, the new way unclear. Living in this room means living with uncertainty. Start putting together pieces of the puzzle, if only tentatively. 5. New picture? Leave Confusion Room.

Renewal Lots of possibilities for great solution or outcome to the change. Be sure to have structure, but,,, not too much!

The lesson Keep your sense of perspective and humour as you make the tour of the Four Room Apartment.

Kotter’s model in short 1.Increase sense of urgency to change. 2.Build the guiding team/coal. 3.Create a vision 4.Communicate the vision 5.Empower action 6.Plan and create short-term wins. 7.Consolidate improvement 8.Institutionalise the change

Don’t change just for the sake of change!

Face the challenge that change presents to you and turn it into an opportunity

Group work Which obstacles are you experiencing in your MOs/NSOs and how can you overcome them? Has your MO/NSO included systematic change management in their strategic growth plan? –If no, why not? –If yes, what are the basic elements and how is it working out for you (what‘s good and what needs adjusting)? What kind of support would your MOs/NSOs need from the Region, if any?

Risk management

Key risks Physical risks (accidents, natural disasters etc.) Child protection (abuse – emotional, physical, sexual) Financial risks

Risk management process Establishing a context for risk management policy Communicating risk management Identification of risks Analysis of their potential effects Evaluation of risks (likelihood, consequenses and imptacts) Implementation of preventive and/or reactive measures Effective supervision and repetitive revision of the process

In short Two parts of risk management: -Risk Assessment (context, identification, analaysis and evaluation) -Management Process (treatment, monitoring, review and communication) National risk management policy - Understood, implemented and maintained

Different levels Individual members Managers/professional staff Local groups – Districts - Regions NSO as a whole -Consider all issues from “On up” and “Two down” perspective -Shared ownership of every member

Physical risk management Identify events/activities that might involve risks of physical injuries Take safety measures to prevent/reduce accidents Response plans

Financial risk management To ensure that MOs/NSOs don’t become insolvent or unviable – and hence unable to deliver the youth programme.

Child protection Understand child abuse Indentify child abuse Respond to suspected or known child abuse Prevention Training Privacy - confidentiality

Child Protection Tool Kit Principle 1 Regcognise that children and young people have rights as individuals and treat them with dignity and respect Principle 2 Recognise that general welfare, health and full development of children and young people always come first and protects them from harm of all kinds

CPTK cont. Principle 3 Adopt a policy statement on safeguarding the welfare of young people and protecting them from harm Principle 4 Raise awareness about what children and young people are entitled to be protected from

CPTK cont. Principle 5 Plan the work of the organization so as to minimize opportunities for young people to suffer harm and protect adult leaders from situations which could cause concern Principle 6 Adopt and consistently apply clearly defined methods of recruiting staff and volunteers

CPTK cont. Principle 7 Integrate child protection skills and awareness training into training programmes for all staff and volunteers Principle 8 Reporting concerns

Tool Kits Guidelines on Risk Management Policy (APR) Strategic Planning Tool Kit Child Protection Tool Kit Euro Scout Doc And more