December 4, 2007 Integrating Incident Response with Privacy Requirements Janine Comstock Chief Information Security Officer

December 4, 2007 Who we are…

3December 4, 2007 AEGON at a glance Roots date back to mid-1800’s* Life insurance, pensions and investment products More than 40 million customers worldwide EUR 378 billion in revenue generating investments (as at June 30, 2007) Market capitalization of EUR 21.5 billion (Bloomberg; as at August 21, 2007) Approximately 30,000 employees worldwide * AGO and Ennia in the Netherlands; Monumental Life in US; Scottish Equitable in UK

4December 4, 2007 Cedar Rapids Life Investors Insurance Company of America 1979 AEGON N.V acquired 3,500 employed

5December 4, 2007 Multi-brand Strategy Local knowledge. Global power.

6December 4, 2007 International presence

December 4, 2007 Incident Response and Privacy…

8December 4, 2007 Why did it expand? What were some challenges? How did we overcome those challenges? Silo Processes and Responders State, Federal, and International Privacy Requirements IT Risk Focus

9December 4, 2007 Expansion Mitigate Privacy Risks Meet Expectations Manage Expanding Requirements

10December 4, 2007 Challenges Too many regulatory variables Federated organizational model Technology Mindset

11December 4, 2007 Challenges Met Key Stakeholder Involvement Training and Awareness Business Process Integration

12December 4, 2007 Q & A Thank You.