Rethinking Library Resources: Print Books in a Digital Age Texas Council of Academic Libraries Rethinking Library Resources: Print Books in a Digital Age.

Slides:



Advertisements
Similar presentations
KAT HAGEDORN HATHITRUST SPECIAL PROJECTS COORDINATOR UNIVERSITY OF MICHIGAN LIBRARIES OCTOBER 9, 2009 Seamless Sharing: NYU, HathiTrust, ReCAP and the.
Advertisements

KAT HAGEDORN HATHITRUST SPECIAL PROJECTS COORDINATOR UNIVERSITY OF MICHIGAN LIBRARIES OCTOBER 9, 2009 Seamless Sharing: NYU, HathiTrust, ReCAP and the.
Digital Preservation A Matter of Trust. Context * As of March 5, 2011.
Shared Print Monographs: Emerging Trends PAN Forum/ALA Annual Chicago June 28, 2013.
Mimi Calter Assistant University Librarian & Chief of Staff Stanford University Libraries & Academic Information Resources 13 April 2012 Western Regional.
Dr. Clem Guthro, Director of the Colby College Libraries MSCS Project Co-PI Maine Shared Collections Strategy: Print Archive Network Update
The White Rose Collaborative Collection Partnership Brian Clifford University of Leeds.
 Resource Sharing Context  Retrospective Cooperative Collection Management  Prospective Demand-Driven Cooperative Collection Development  Group Functionality.
VIVA - Collaborating to Build: Using Collection Analysis to Inform Consortial Collection Development 2015 ALA Midwinter Print Archive Network Forum Genya.
VIVA’s View of the Big Deal, Cost Sharing, and Cooperative Collection Management; Why sometimes having just one key is not enough. Museum of Innocence:
NEXT-GEN AND MULTI- INSTITUTIONAL TECHNICAL SERVICES ARL Membership Meeting Brian E. C. Schottlaender The Audrey Geisel University Librarian 21 May 2009.
Reference Resources in SUNY Libraries: Future Empire Collaborations? Carol L. Anderson, UAlbany Associate Librarian, Reference Jane Kessler, UAlbany Associate.
JRNL: Journal Retention and Needs Listing Judith C. Russell Print Archiving Network (PAN) Meeting Seattle, January 25,
Cooperative Print Archiving by Discipline Developing an Infrastructure to Sustain Scholarly Resources in Agriculture Amy Wood Project Director Center for.
Sara A. Bushong – Dean, University Libraries Bowling Green State University ILF Annual Conference - November 17, 2014, Making it Work:
Collaborative Technical Services Team Report GUGM May 15, 2014 Cathy Jeffrey.
Moving Shared Print to the Network Level Emily Stambaugh ALA Annual Conference Las Vegas, NV June 27, 2014 “Looking to the Future of Shared Print” Shared.
Aloha Print Serials! Methods to Identify Titles for Cooperative Journal Retention or Disposal.
Waking up from the Dream: Can Resource in Common Work? Presented: June 26, 2011 Wyoma vanDuinkerken and Crystal Vinal.
1 JRNL: Journal Retention and Needs Listing A Software Tool for Print Journal Archives Judith C. Russell Dean of University Libraries Print Archiving Network.
A Tale of Two Mega-regions and Many Systems: The Californias and Shared Print Projects Print Archive Network Forum ALA Midwinter Philadelphia, PA January.
OCLC Online Computer Library Center Cooperative Collection Management Survey ARL Membership Meeting October 19, 2006 Chip Nilges Vice President, New Services.
Large scale shared print and futures for shared monographs Regional Print Management Symposium March 27-28, 2014 OCLC Research, CIC, OSU Libraries Emily.
Elizabeth Newbold and Samantha Tillett GL8 New Orleans, December 2006
The world’s libraries. Connected. Print Management at ‘Mega’-scale NITLE Collections in a Mega-regional framework NITLE Shared Academics » Future of Libraries.
B OARD of G OVERNORS State University System of Florida 1 B OARD of G OVERNORS State University System of Florida Facilities Renovation/Upgrade.
OCLC Online Computer Library Center Data Mining Library Collection Silos: Print Books and E-books in Library Collections Lynn Silipigni Connaway Ed O’Neill.
Western Regional Storage Trust (WEST) Overview and Current Status Image courtesy of the Bancroft Library, University of California, Berkeley.
California State University Libraries of the Future Taskforce Update Print Archive Network Forum/ALA MW January 25, 2013.
Metadata Guidelines for Disclosing Shared Print Commitments Lizanne Payne Shared Print Consultant ALA Midwinter 2013.
Collection Management Initiative A two year grant awarded to the University of California and funded by the Andrew W. Mellon Foundation Mellon grant project.
HATHITRUST A Shared Digital Repository HathiTrust: Putting Research in Context HTRC UnCamp September 10, 2012 John Wilkin, Executive Director, HathiTrust.
Recordkeeping for Good Governance Toolkit Digital Recordkeeping Guidance Funafuti, Tuvalu – June 2013.
Project Kick-Off Meeting Project Kick-Off Meeting September 13, 2013.
Creating Synergies for Success February 12, 2013.
Preserving Digital Collections for Future Scholarship Oya Y. Rieger Cornell University
ERIC and the WorldCat Registry Lawrence Henry ERIC Program Manager Joanna White WorldCat Registry Product Manager.
WorldCat Local & World Cat Quick Start a new way to search your library’s resources and the world beyond.
HathiTrust’s Past, Present and Future. Short- and Long-term Functional Objectives Short-term Page turner mechanism (and Mobile!) Branding (overall initiative;
Print Journal Retention Program April Journal Retention: A Brief History Conceived by Willis & Gherman ~ 12 years ago, focusing on monographs Use.
E-books and E-Journals in US University Libraries: Current Status and Future Prospects James Michalko Vice President, OCLC Research Symposium Keio University.
HATHITRUST A Shared Digital Repository The HathiTrust Print Monograph Archive Planning Task Force Print Archive Network Forum ALA 2015 Annual Meeting June.
Big Heads July 10, 2009 Next Generation Technical Services Rethinking Library Technical Services for the University of California.
A Resource Discovery Service for the Library of Texas Requirements, Architecture, and Interoperability Testing William E. Moen, Ph.D. Principal Investigator.
Assessing current print periodical usage for collection development Gracemary Smulewitz Distributed Technical Services Rutgers University Libraries.
Drawing Down Print: Making the Case Shared Print Archiving Preconference Rick Lugg, Sustainable Collection Services November 2, 2011.
California Water Plan Update Advisory Committee Meeting January 20, 2005.
Portico’s “d-collections” preservation service Stephanie Orphan Positive trends in sustainability? Emerging approaches to archiving commercial databases.
1 JRNL: Journal Retention and Needs Listing A Software Tool for Print Journal Archives Judith C. Russell Dean of University Libraries Benjamin Walker Assistant.
Leveraging the Expertise of our Staff and the Information Resources We Manage MIT Libraries Visiting Committee April 13, 2005.
Shared Print Monographs: Making it Work Clem Guthro, Director of Libraries, Colby College Maine Shared Collections Strategy: Why Now in Maine?
SCURL SCS/GreenGlass Update Andrew Hall Sales Manager, UKI.
1 United States Agricultural Information Network (USAIN) Judith C. Russell Dean of University Libraries Gainesville, Florida April 25, 2016.
Maine Shared Collections Strategy: Print Archive Network Update
Shared Print Monographs: Emerging Trends
Michigan Shared Print Initiative
RETURN ON INVESTMENT (ROI)
California State University Libraries of the Future Taskforce Update Print Archive Network Forum/ALA MW January 25, 2013.
Central Iowa Collaborative Collections Initiative Survey
Print Scholarly Journals in the U. S
PAN FORUM UPDATE June 2018 Kim Armstrong, Chair, Operations Committee
Old Serials, Dirty Data: Print Retention as an Opportunity
Metadata Guidelines for Disclosing Shared Print Commitments
When to Hold On and When to Let Go: A Distributed Retrospective Library Assessment Conference, December 6, 2018 Jean Blackburn, Collections Librarian,
Using data to fill an “ARC”
Assessment and Weeding as Part of a Major Renovation Project
Empire Shared collection program update
WEST Program Assessments Past and Present
Mary Miller Director of Collection Management & Preservation
Collection Analysis with Circulation, ILL and Collection Statistics: A Follow-up Presentation Lynn Silipigni Connaway OCLC, Inc. Heather Wicht University.
Presentation transcript:

Rethinking Library Resources: Print Books in a Digital Age Texas Council of Academic Libraries Rethinking Library Resources: Print Books in a Digital Age Texas Council of Academic Libraries October 3, 2013

SCS Background Founded in February 2011 Principals – Chief Analytics Officer [Andy Breeding] – Chief Technical Officer [Eric Redman] – Chief Operations Officer [Ruth Fischer] – Chief Executive Officer [Rick Lugg] – OCLC [Strategic Partner] 70+ projects to date Sustainablecollections.com 2

3

SCS Mission To help libraries manage and share print monographs Sustainablecollections.com 4

Deselection: Defined Broadly ‘Deselection' can encompass a number of different goals: Transfer to offsite storage, automated storage & retrieval systems (ASRS) or compact shelving Shared Print Archiving Retention and Preservation Digitization Weeding or Withdrawal Sustainablecollections.com 5

Today’s Specials The Why: The Changing Value of Local Print Collections The How: Collecting and Using Deselection Metadata Shared Print Monographs Sustainablecollections.com 6

THE WHY: THE CHANGING VALUE OF LOCAL PRINT COLLECTIONS 7

Evolution of the Library Paradigm Reader-centered: from monastic scriptorium and library; dominated by light and reading tables Book-centered: collection growth; unrelenting need for more shelving Learning-centered: digital content; information commons; learning spaces; information literacy Source: Scott Bennett, Libraries and Learning: A History of Paradigm Change (2003) 8

The Problem Stacks are overcrowded Use of print books is low and declining Library space is wanted for other purposes Print redundancy is significant The cost of keeping books on shelves is high Alternatives exist, but data is scattered Traditional approaches to deselection are costly and time-consuming Sustainablecollections.com 9

Stacks are crowded and empty 10

Circulation in Academic Libraries: Declining Since % Decline

Print Use Dwarfed by Electronic Use % +76%

Space Requirements: Monographs VolumesSquare Feet 100,00020, ,00045, ,00080,000 1,000,000150,000 2,700,000405,000 Source: Stephen R. Lawrence, Lynn Silipigni Connaway, and Keith H. Brigham, “Life Cycle Costs of Library Collections” College & Research Libraries, November 2001, p

Library space is wanted for other purposes… “The crowding out of readers by reading materials is one of the most common and disturbing ironies in library space planning.” --Scott Bennett Sustainablecollections.com 14

Lifecycle Costs: Monographs CLIR, June 2010 Courant & Nielsen Estimated Annual Costs  $4.26/ volume annually in central stacks  $0.86/volume in high- density facility 15

Lifecycle Costs: Monographs 16

Print redundancy is significant… 17 Potential for shared print And local reductions Potential for shared print And local reductions

The Case of Bertrand Russell… Alternatives exist, but the data is scattered… Just because it’s rational doesn’t mean it’s easy… 18

Sustainablecollections.com 19

Premises for Action Users value other library services more than print collections Opportunity for deselection with no impact on users and no risk to the record New tools and approaches will be necessary to make it safe & economical 20

WHAT TO DO? Sustainablecollections.com 21

How else could we…? Preserve collection integrity Assure low-use content is available if/when needed AND Bear less unnecessary cost Free more space for users and other purposes 22

Shared Collections? 23

Store offsite? 24

Discard? 25

Create? 26

Regret? 27

Benefit? 28

Independent action in a collective context Sustainablecollections.com 29

Shared print initiatives (Monographs) Michigan Shared Print Initiative (MI-SPI) Maine Shared Collection Strategy (IMLS- funded; Statewide scope) Connect New York Shared Print Archiving Central Iowa Collaborative Collections Initiative Washington Research Library Consortium Virtual Library of Virginia FLARE (Florida), GWLA, SCELC Sustainablecollections.com 30

THE HOW: USING DATA TO INFORM MONOGRAPHS DESELECTION 31

Two functions of library print collections Preservation function “Dispensing” function: accounts for the “the great preponderance of operating costs. Sustainablecollections.com 32 Source: Michael Buckland, Redesigning Library Services: A Manifesto (Chicago: American Library Association, 1992).

Many monographs are digitally archived Sustainablecollections.com 33

To a high standard… TRAC: Trustworthy Repositories Audit & Certification Site visit, sampling of archives content, review of documentation “preservation audit” – Organizational Infrastructure – Digital Object Management – Technologies, Technical Infrastructure, Security 34

35 But we still need a print archive…

‘Archive’ copies Digital Archives Secure, high-quality Hathi Trust, Portico CRL certification Print Archives Failsafe for technological or natural disaster New digital surrogates or re-digitization Dark, dim, or light? 36

‘Service’ copies Once content is securely archived, ‘dispensing’ function can be managed with fewer surplus copies Focus on distribution, convenience, speed of delivery Borrow or re-purchase; print, electronic (including PDA, DDA, Short-term Loan); POD 37

Surplus copies Archiving requirements satisfied Sufficient service copies to meet anticipated demand How many holdings/copies remain? Are all of them needed? Sustainablecollections.com 38

Good Decisions Require Data How many holdings/copies? Where are they? Is the title secure? Can the title be accessed quickly? Can the title be re-obtained if needed? What options are available for each title? Sustainablecollections.com 39

SCS and Collection Analytics Assembles deselection metadata Supports library-defined rules that operate against that metadata Coordinates withdrawal and retention scenarios across all institutions (in a group setting) Incorporates ‘archival’ values and ‘service’ values into deselection decisions Sustainablecollections.com 40

The SCS Approach: Data-Driven Decisions Circulation & other use data (ILL, in-house) Holdings in other libraries (peer, regional, national) Secure digital copy (Hathi) Authoritative title lists [Commercial availability] Library-defined rules Interactive rule sets 41

Sustainablecollections.com 42 Deselection Metadata

SCS Monographs Index 2013 Sustainablecollections.com 43

The Average SCS Monographs Collection Of the 459,000 circulating print books: 182,039 have no recorded uses in the past 15 years 342,551 have been used 3 or fewer times in the past 15 years 356,377 are held by more than 100 other libraries in the US 9,639 are held by fewer than 5 other libraries in the US 221,192 are securely digitized in Hathi Trust 22,216 of those Hathi Trust titles are freely available in electronic form Sustainablecollections.com 44

Trinity’s Data Sustainablecollections.com 45

Collaborative Analysis Sustainablecollections.com 46

SHARED PRINT MANAGEMENT: GROUP PROJECTS Sustainablecollections.com 48

SCS Group Projects to Date Michigan Shared Print Initiative (MI-SPI) Maine Shared Collection Strategy Connect New York Shared Print Archiving California State University System Central Iowa Collaborative Collections Initiative Tri-University Group (Canada) Washington Research Library Consortium Virtual Library of Virginia Academic Libraries of Indiana Sustainablecollections.com 49

Project Segments Planning & requirements gathering Getting usable catalog extracts Data preparation and review Group collection summary Scenario development Iterations Candidate lists Sustainablecollections.com 50

High-level project schedule/dependenies Sustainablecollections.com 51TaskDescriptionDates Planning Meetings Key players discuss data extracts, anomalies, peers, etc.Sept Collections Decisions Comparators, local interest rules, scoping refinements Sept-Oct 2013 Data Preparation Libraries prepare and deliver extracts to SCS. SCS validates, normalizes, matches, and performs holdings lookups.Sept-Dec2013? Group Collection Summary Categorical overview of the group data set. Used to gauge opportunities and guide scenario development. Early 2014? Scenario Development Project leaders suggest preliminary assessment criteria. SCS iterates and revises scenarios. Jan-April 2014 Candidate Lists Detailed Excel spreadsheets for review, bases on finalized criteria for retention and withdrawal. Modify as necessary. April-June 2014 Discussions Facilitation This will be needed at many points – but especially around scenario development, allocation, and policy development. Through- out Allocation Assignment of withdrawal opportunities and retention commitments – based on many factors.TBD List Production List Production Once allocation decisions have been made, SCS will derive title/item lists for use by individual libraries.TBD Ongoing Data Management SCS will maintain (but will not update) the VIVA dataset for 2 years, which can be used for additional projects. … You Are Here

Collections and Analytical Strategies Ensure a shared understanding of the scope of the project Most productive focus: circulating print monographs Which libraries, which branches? What comparisons will the group’s data support? Sustainablecollections.com 52

VIVA Data Extracts: 10 Sources, 12 Libraries InstitutionILSOCLC SymbolEstimated Records*Notes George MasonVoyagerVGM[750,000]Also in WRLC. Re-use extract for VIVA. Old DominionIII SierraVOD713,995 University of VirginiaSirsiDynix Symphony 1,240,421 Virginia CommonwealthAlmaVRC884,649 Virginia TechMillenniumVPI660,000 James MadisonMillenniumVMC[460,443]Extract already paid via JMU-specific project RadfordMillenniumVRA233,809 Germanna CCAlephPZJ31,730CC Libraries share a system, so the three pilot libraries count as a single data extract J. Sargeant Reynolds CCAlephPZL66,062See above Mountain Empire CCAlephPZP37,205See above University of RichmondVoyagerVRU382,228 Washington & LeeMillenniumVLW405,409 Est. Total Records to be Processed** 5,800,000 Est. Total Records to be paid In Pilot*** 4,600,000 53

LibraryTotal ChargesEarliest Last Charge Date Library 120 years6/29/1993 Library 211 years6/26/2002 Library 37 years1/20/2005 Library 423 years7/23/1990 Library 515 years9/22/1998 How to deal with uneven depths of data? 54

Extensive item data will be collected item call number volume last reserve date copy # in-house uses barcode last check-in date last check-out date Sustainablecollections.com 55 location code* item type code* note field* opac message* item status code* total checkouts item record number item create date

Comparator library groups 56 LibraryUNIUIISUOther IPAL University of Northern IowaNIU University of Iowa NUI Iowa State University IWA Ashford University IO9 Briar Cliff University IOB Buena Vista University IOE Clarke University IOC Coe College ION Cornell College IMV Des Moines University IWO Divine Word College DIV Dordt College IOT Graceland College IOF Iowa Wesleyan IOI Loras CollegeIOL Luther CollegeIOH Maharishi University of ManagementMIU Mercy College of Health SciencesY4Q Morningside CollegeIOM Mount Mercy CollegeUIW Northwestern CollegeIOO Palmer College of ChiropracticPWT St. Ambrose UniversityIOJ University of DubuqueIOV Upper Iowa UniversityIOY Waldorf CollegeIX5 Wartburg CollegeIOW Wartburg Theological SeminaryIWT William Penn UniversityIOX

SCS normalizes the data from each library Bibliographic, item, circulation, and holdings data extracted, transformed, and loaded to an SCS Postgres database Filter out-of scope bib records (eBooks, maps, DVDs, Gov Docs) Eliminate duplicate bib records Normalize call numbers Eliminate trailing spaces in control numbers Validate OCLC numbers LCCN/title-string lookups for records lacking an OCLC number Identify and accommodate unusual implementations of MARC Identify bibs without items and items with multiple bib records Map item-level data and interpret codes Assign LC (and/or Dewey) Classes to records 57

Compare group’s holdings to other libraries External comparisons – WorldCat Holdings – Hathi Trust In-Copyright – Hathi Trust Public Domain – Internet Archive – CHOICE – CHOICE Outstanding Academic Titles Sustainablecollections.com 58

GROUP COLLECTION SUMMARY 59

By “titles” we can mean two different things Title Set Adelphi Bard Canisius Cazenovia Colgate Hamilton 2. Title Holding

Library Total Charges Last Charge Date Last Item Add Date Adelphi 25/1/067/25/94 Bard 19/11/96 Canisius 510/14/096/24/94 Cazenovia 11/29/96 Colgate 89/23/026/23/94 Hamilton 124/20/115/28/02 Le Moyne 33/27/95 Medaille 06/26/08 Pace 25/13/0911/1/94 St Lawrence 24/4/1210/25/94 Union 29/13/104/5/03 Vassar 89/4/121/11/95 Each Title-Holding can have different characteristics Publication Year 1994

Recorded Uses 62 Title-Holding CountsAll Libraries % 1All Title Holdings - Filtered1,048,251100% Recorded Use Counts 2Total Recorded Uses = 0448,17343% 3Total Recorded Uses = 1208,56820% 4Total Recorded Uses = 2119,03911% 5Total Recorded Uses = 373,7547% 6Total Recorded Uses ,15614% 7Total Recorded Uses > 1048,6515% 14Last charge after ,93310% 15Last charge after ,84220% 16Last charge after ,62626%

WorldCat™ Counts – US 63 WorldCat Counts - US - Specific EditionTitle Holdings % 2Unique in the US2,8040% 42-4 Holdings in the US7,3271% 65-9 Holdings in US10,8221% Holdings in US19,4522% Holdings In US1,007,21396% Holdings in US953,53991% Holdings in the US875,57984% Holdings in the US728,01969%

Overlap based on SCS Matching – for a 5 Library Group 64 Overlap within the 5 participating librariesTitle Holdings % 2 Unique in group 526,52650% 3 Title-holdings in 2 libraries 280,36027% 4 Titles-holdings in 3 libraries 154,35115% 5 Titles-holdings in 4 libraries 68,6817% 6 Titles-holdings in all 5 libraries 18,3332%

Overlap with a Peer Group 65 Overlap with other IPAL libraries – specific editionsTitle Holdings% 29WorldCat holding set in 1 other IPAL Library170,96216% 30WorldCat holding set in 2-4 other IPAL libraries293,05328% 32WorldCat holding set in 5-9 other IPAL libraries155,25915% 34WorldCat holding set in 10+ other IPAL libraries33,6783%

Title-Holdings by Publication Year 66

Title Holdings by LC Class 67

Number of Title Holdings 68 Average Uses per Title-Holding Holdings and Usage Levels Compared

Hathi Trust and Internet Archive 69 SCS MatchesTitle Holdings % 9Hathi Trust Public Domain Match53,595 5% 10Hathi Trust In-Copyright Match455,250 43% 11Internet Archive Match158,75415% 12In Internet Archive not in Hathi60,8756% 13In Hathi not in Internet Archive425,41441%

High-level project schedule Sustainablecollections.com 70TaskDescription Tentative Dates Planning Meetings Key players discuss data extracts, anomalies, peers, etc. October 2012 Data Preparation Libraries prepare and deliver extracts to SCS. SCS validates, normalizes, matches, and performs holdings lookups. November 2012 Group Collection Summary Categorical overview of the group data set. Used to gauge opportunities and guide scenario development. January 2013 Scenario Development Project leaders suggest preliminary withdrawal and preservation criteria. SCS iterates and revises. Begin February 2013 Candidate Lists Detailed Excel spreadsheets for review, bases on finalized criteria for withdrawal. Modify as necessary.2013 Discussions Facilitation This will be needed at many points – but especially around scenario development, allocation, and policy development. Through- out Allocation Assignment of withdrawal opportunities and retention commitments – based on many factors Production of Picklists and Keeplists Once allocation decisions have been made, SCS will derive title/item lists for use by individual libraries.2013 Ongoing Data Management SCS will maintain (but will not update) the CNY dataset for 2 years, which can be used for additional projects. … You Are Here

71 TITLE-SETS with -Pub Year < 2000 TITLE HOLDINGS with -Last Add Date < Total-Charges = 0 -Last Add Date < Total-Charges = 1 or less -Last Add Date < Total-Charges = 3 or less Keep 1 Title Holding 599K withdraw843K withdraw1,085K withdraw Keep 2 Title Holdings 389K withdraw538K withdraw680K withdraw* Keep 3 Title Holdings 255K withdraw346K withdraw430K withdraw Original Shared Print Scenarios 71 CRITERIA

500,000 Surplus Holdings 100,000 square feet Over 12 campuses & branches Still 2 title holdings available among the 12 libraries Highest circulating items: 1 circulation in 20+ years Impact on space: significant Impact on service: negligible Sustainablecollections.com 72

Allocation of withdrawal candidates 548,314 allocable withdrawal candidates How many are on each library’s shelves? How does that match each library’s withdrawal target? How do we divide them equitably? Proportionately to withdrawal candidates? Proportionately to collection size? How do we reconcile disparities? Sustainablecollections.com 73

Allocation of withdrawal candidates 548,314 allocable withdrawal candidates How many are on each library’s shelves? How does that match each library’s withdrawal target? How do we divide them equitably? Proportionately to withdrawal candidates? Proportionately to collection size? How do we reconcile disparities? Sustainablecollections.com 74

CLOSING THOUGHTS 75

Strong preferences: print, self-sufficiency Hathi Trust or other digital surrogate Print in Collective Collection Print in state Print within group Sustainablecollections.com 76

There are other solutions… 77

Amazing Desk Made From Recycled Books at Delft University by Bridgette Meinhold, 09/13/10Bridgette Meinhold 78

Q & A / DISCUSSION Sustainablecollections.com 79

Contact details sustainablecollections.com – – Blogs – SCSInsight Blog – Rick’s Blog – Google ‘rick lugg blog’ or go to Sustainablecollections.com 80