Accessible taxis ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012

2 HORIZON, A SERVICE OF TAXIS ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012 > 01 WHO ARE WE ? Leader in the radio taxi business Strategy > 02 HORIZON Origin of the project Failures and success 2011 A Larger fleet 2012 And After

3ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER WHO ARE WE ? TAXIS G7, first on quality of service

4 LEADER IN THE TAXI BUSINESS ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012 > 7500 TAXIS AFFILIATED IN ILE DE FRANCE > 75% of radio taxi orders > Over a total of parisian taxis > TAXIS IN EUROPE > 16 millions of trips in 2011 > NETWORKING > Providing taxis to our clients in more than 150 cities in Europe We are a service provider, our mission is to connect our clients with the closest available taxi.

5 STRATEGY ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012 > INNOVATION AND TECHNOLOGY We work in real time > A LARGE RANGE OF SERVICES AND FLEET

6ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER HORIZON Accessible taxis for all

7 > 2003 : Only 3 taxis were accessible. > Our responsibility is to provide taxis for all We helped the volunteers drivers to equip their vehicule > France was working on a law to enforce equity > The law was published on february 11th However it never concerned private transportation such as taxis ORIGIN OF THE PROJECT ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012

FAILURES AND SUCCESS > We set two systems of accessibles taxis > We made a special training > We invested € to equip the vehicules > It was a period of experimentations > We had to provide more availability. ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012

A LARGER FLEET > We invested an extra € in one year 50 taxis with access ramp at the end of > We decided to rely on the other fleets : 900 station-wagon type vehicules with low floors 5000 low floor vehicules > We started a communication plan: Disabled people Senior citizens > We found new market opportunities : Accessible tourism Medical taxis Home to work daily taxis ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012

AND AFTER > We receIved a trophy from the french accessibility minister’s delegation : > The parisian taxi authority involvment 100 accessible taxi licences are already given > Horizon’s fleet is growing fast 100 accessibles taxis at the beginning of accessibles taxis at the beginning of 2014 > 2005 law enforcement from January 1st 2015 Public transportation accessibility / Buildings accessibility / Job access equity > The ageing of the population : Increase of needs for accessible door to door transportation ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012

11ACCESSIBLE TOURISM : AN INVESTMENT FOR EUROPE’S FUTURE, WEDNESDAY 28TH NOVEMBER 2012 THANK YOU FOR YOUR ATTENTION