Upgrading to Oracle Applications Release 11i John Stouffer – Alicia Hoekstra -

u Functional u Management u Analyst u End User u Technical u Database Administrator u Web Administrator u Developer u Current Application Release u Release 10.7, 11.0.X, 11i u Current User Interface(s) u Character, SmartClient, Citrix, OADM, NCA Audience

u System Review and Project Planning – 3-8 days (Production) u System Stabilization (Production) – Environment/Resource Dependent u Test Upgrade and Support – 5-7 days (Complete Current Copy of Production) u Application Testing and Support – Environment Dependent u Enhancements and Interface Development/Remediation – Environment Dependent u Training – Environment Dependent u System Integration Testing – Environment Dependent u Production Upgrade and Support – 3 days+ Typical Upgrade Steps

System Review and Project Planning u Hardware u Software – Operating System, Oracle Technology Stack, and Oracle Applications Installation and Technical Configuration u Resources – Technical, Functional, Education u Enhancements and Interfaces u Environment u User Interface(s) u Project Planning

System Stabilization u Prioritize u Repair/Replace u Baseline u Hardware Acquisition and Installation

Test Upgrade and Support u Hardware and Software Installation/Configuration u Pre- and Post-Upgrade Steps u Database Rebuild – Cleanup/Optimize/Resize u Timings u Enhancements and Interfaces u Undocumented Issues u Patches u User Interface(s) and Access

u Functionality u Enhancements and Interfaces u Sizing u Patches u User Interface(s) and Access u Future Usage Application Testing

u New Application Database Structures u New Application Functionality u New Tools u Testing of Continuing Interfaces u Testing of Continuing Enhancements/Customizations Enhancement and Interface Development

Training u Technical u Navigation u New Features u New Functionality u Character v. SmartClient v. Citrix v. OADM v. NCA v. R11i (browser only)

u New Functionality w/Enhancements and Interfaces u Business Process Testing u Performance or Stress Testing System Integration Testing

u Project Planning u Timing u Test Upgrade Window Delays u Adequate Testing u Patches u Post-Upgrade Production Support Production Upgrade and Support

u Hardware – Adequate u Network/Connectivity – Adequate u Client Configuration – Adequate u Software – Certified u Resources – Personnel/Time u Enhancements and Interfaces u Environment Stability u User Training u Interface u Functionality u Web Application Server Configuration Major Upgrade Issues

u OAUG Members Only Papers/Presentation Database u Oracle’s MetaLink u Multiple List Servers u OAUGnet u OraNCA-L u OraTutor-L u OraGemms-L (see OAUG’s website at or CSA’s web site at for more information Information Sources