The Electronic Government Policy in Brazil Executive Committee of the Electronic Government Secretariat of Logistics and Information Technology Ministry of Planning, Management and Budget Executive Committee of the Electronic Government Secretariat of Logistics and Information Technology Ministry of Planning, Management and Budget Public FTAA.ecom/inf/132 June 3, 2002 Original: English

The Context of Electronic Government in Brazil

Challenges Faced by the Brazilian State objectives of the State reform:objectives of the State reform: –Strengthening of the public policies formulation & implementation capabilities –Implementation of flexible organizational models & management for results –Incorporation of information technology in the management process, as well as, an instrument to achieve social inclusion

The digital divide Presently: 23 million Internet users versus 169 millions of BraziliansPresently: 23 million Internet users versus 169 millions of Brazilians 68,2 million telephone lines installed, divided into 44,5 million fixed & 23,7 million mobile cell phones68,2 million telephone lines installed, divided into 44,5 million fixed & 23,7 million mobile cell phones High rates for local & interstate telephone servicesHigh rates for local & interstate telephone services High cost of international connections & local backbonesHigh cost of international connections & local backbones

The digital divide (cont.) Local IPO access offered only in Large & medium sized citiesLocal IPO access offered only in Large & medium sized cities Low levels of per-capita income & educationLow levels of per-capita income & education Most of the population lacks familiarity with the new technologies & services offeredMost of the population lacks familiarity with the new technologies & services offered

Some Remarkable Achievements

Digital Divide (Bridging the Gap)

E-gov and the Digital Divide Implementation of strategies for rendering optimal internet access using the government infrastructureImplementation of strategies for rendering optimal internet access using the government infrastructure Installation of telecenter Pilot Projects, involving private enterprise, organised society & the three levels of government to promote digital literacy and easy access to public services & information suit to community requirementsInstallation of telecenter Pilot Projects, involving private enterprise, organised society & the three levels of government to promote digital literacy and easy access to public services & information suit to community requirements

Rendering Services to the Citizen (G2C)

Brazilian Government Services & Information Portal (Federal and States) services2.000 services 20 thousand information categories20 thousand information categories 35 million monthly page views