The Dynamics of Flow Jacques Hovens Saxion University of Applied Science Department of Applied Psychology
Flow Csikszentmihalyi (1990, 1998), Flow Seligman (1999), Positive Psychology Kahn (1990), Bakker (2009), Engagement: –Vigour –Dedication –Absorption Work Demands and Flow Personal Resources and Work Resources Engagement and Performance
Work Demands
Emotional Demands Mental Demands Physical Demands Time Pressure Work Overload
Personal Resources
Job Demands-Resources-Model Psychological Capital –Luthans & Youssef (2007), PsyCap: –Self-Efficacy, Optimism, Hope & Resilience Self-Determination Theory Pure Intrinsic Motivation –Deci & Ryan (2000), Vansteenkiste (2009), –Autonomy, Belongingness & Competence
Work Resources
Autonomy Output management Feedback, Social Support Coaching Learning opportunities Training Challenges
Performance
Role breath efficacy Role flexibility Innovation Creativity Proactive behavior Job performance Customer satisfaction Stress resistance Productivity
Personal Resources Work Resources Work Demands Work Engagement Performance Job Demands-Resources-Model of Engagement (Bakker & Demerouti, 2008)