ETHICAL BPO SERVICE Business Profile

ABOUT EBS BPO service provider in the Healthcare sector. Focus on Medical Transcription Services. Established in April Offices at Hyderabad and Chennai. Clients include Hospitals and Clinics based in US.

ETHICAL BPO SERVICE To be a global, industry-leading health care services provider delivering high quality and cost effective services. Vision To help the customers achieve their business objectives by providing innovative, best in class healthcare services, thereby building mutually beneficial relationships. Mission

ETHICAL BPO SERVICE Values Integrity Leading Change Respect for Individuals Excellent Service

CORE TEAM

SERVICE OFFERINGS Quality (98.5% accuracy in every document) Quantity (any number of dictations) HIPPA Compliant Secure Medical Transcription Services

SERVICE OFFERINGS Simple Web Interface Access 24/7 Customized Reports Complete Flexibility for Dictation Customer Benefits

CUSTOMER CARE  Available at working hours (UK Timings)  Toll Free Number  Turn Around Time (24 hours)  Provides STAT (Short Turn around Time) if requested by the customer.  Customized SLA’s to meet customer needs.

CUSTOMER CARE EBS Relationship Manager EBS Customer Care Physician EBS TOLL FREE NUMBER

BUSINESS ADVANTAGES Access to Information Any Time Increased Cash Flow due to Quick Reimbursement 60% Reduction in Annual Transcription Costs

CAPABILITIES 30 Expert Transcription ists Best Employee Training Programs Low Attrition

FACILITIES  Highly Secured Data  Server located at UK  Server access through Secure Socket Layer (SSL).  EBS offices connect through VPN to servers  Data back ups on the server & secured data maintenance

FACILITIES  Technology  EBS uses Scribe Complete The Leaders in Web-Native Medical Dictation, Transcription and Archival Solutions

ROAD AHEAD EBS will strive to build strategic partnerships in Healthcare Sector by providing cost effective world class services.

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