Health Information Management Records and Files 11.11 Identify records, files and technology applications common to healthcare.

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Health Information Management Records and Files Identify records, files and technology applications common to healthcare.

Confidentiality  What do you remember about patient records and confidentiality?  They are legal documents  Records should not be released to other parties without the written consent of the patient.  The records belong to the physician or health agency.  Does the patient have a right to obtain copies of his/her medical records?

Statistical Data Sheet  Also called patient or medical information form.  Contains name, personal data and insurance information.  Often filled out by hand and then typed into computer.  Some are online.

Medical Record  Also called patient chart, medical chart or patient record.  Collection of documents pertaining to a patient.  Purpose of medical record:  Communication  Documentation  Legal protection  Who does a medical record protect?

What is in a Medical Record?  M EDICAL H ISTORY  A process of questioning by a healthcare professional for the purpose of gathering information used to help diagnose and care for a patient.  The history can vary based on circumstances.  Who would take a longer medical history – a paramedic responding to a patient with chest pain,  Or a psychiatrist who is evaluating a suicidal patient?

What is in a Medical Record?  P HYSICIAN ’ S O RDERS  Communicates patient treatment plan.  Can be handwritten,  Pre-printed and checked off,  Or printed electronically.

What is in a Medical Record?  D IAGNOSTIC T ESTS  Laboratory reports  Radiology reports  EKGs  What other diagnostic tests might be included in a medical record?

What is in a Medical Record?  R EPORTS  Can include operative reports, consultations, and other important information.  C ONSENT FORMS  Meet informed consent requirements  Signed by patient and witness

What is in a Medical Record?  M EDICATION R ECORDS  Documentation of all medication – drug, dosage, time administered, and by whom  P ROGRESS N OTES  Healthcare workers document evaluation of patient’s clinical status and achievements during a hospital stay, or over a span of time.  Physicians will update findings after seeing patient.  Therapists will note what was done and results.  Nurses record treatment they perform and patient response.

Problem Oriented Charting - SOAP  S - S UBJECTIVE  Subjective information – sensed by the patient  Chief complaint – reason patient is seeking medical care  O - O BJECTIVE  Objective information – observed by health care worker  A – A SSESSMENT  Health care professional’s assessment of what is wrong, based on signs and symptoms  P – P LAN  Procedures, treatments and patient instructions

You Try It  A friend comes to you and says “I have a sore throat.”  What is S?  “My throat is sore.”  “It hurts when I swallow.”  What is O?  You look in the throat and see redness.  What is A?  Local throat irritation could be caused by a virus or strep.  What is P?  Get a throat culture.  Gargle with warm salt water

Computerized Medical Records  It’s the wave of the future for medical records.  Where have you seen the use of computerized medical records?  Why?

Computerized Medical Records  A DVANTAGES  Improved legibility of charting  Quicker to record which increases efficiency  Fewer errors  Improved communication among health team members  Records easily transmitted to other hospital departments and health care providers who need them.

Computerized Medical Records  D ISADVANTAGES  Possible system crash  Cost of converting to a computerized system – hardware, software and training costs  Potential problems with confidentiality  What do you think is the biggest obstacle?

Insurance Forms and Statements  Insurance card usually photocopied  Insurance information on patient data sheet  Most agencies now file insurance claims electronically  All purpose electronic claim form is CMS- 1500

Coding Systems  International Classification of Diseases (ICD)  Used for diagnosis coding

Coding Systems  Current Procedural Terminology (CPT)  Used for procedures and services

Health Careers  What healthcare professionals work most closely in health information management?  Coder – certificate level  Transcriptionist  Medical records administrator  RHIA – Registered Health Information Administrator  Degree levels from certification to Master’s degree  American Health Information Management Association