Clinical, Technical, Organizational and Financial Barriers to Interoperability Task Force September 9, 2015 Paul Tang, chair

Agenda Summary of current work Prep for HITPC meeting 2

Membership 3 First NameLast nameTypeOrganization PaulTangChairPalo Alto Medical Foundation JuliaAdler-MilsteinMemberUniversity of Michigan ChristineBechtelMemberBechtel Health Advisory Group StanleyCrosleyMemberDrinker Biddle & Reath LLP JoshMandelMemberChildren's Hospital Boston BobRobkeMemberCerner MickyTripathiMemberMassachusetts eHealth Collaborative LarryWolfMemberKindred Healthcare MichaelZaroukianMemberSparrow Health System

Clinical, Technical, Organizational and Financial Barriers to Interoperability Task Force - Workplan MeetingsTask July 23, :00-12pm ET Kickoff Meeting, Assignments July 29, :00-1pm ET Report out from Assignments August 7, :00-2pm ET Finalize summarization of existing findings/recommendations and identification of any gaps. August 14, :00 ET Virtual Hearing August 21, :00-3pm ET Virtual Hearing August 25, 2015, 10:00-12 pm ET Recommendations and themes from hearings August 27, 2015, 11:00-1pm ET Administrative Meeting Working meeting to update summary of past findings Incorporate hearing recommendations September 3, 2015, 9:00-10:30 ET Draft recommendations for the HITPC Sept 9, 2015 – HITPC Meeting Draft recommendations to the HITPC 4

Process for Report Development Review previous findings & recommendations Finalize gaps and areas of agreement Hold hearing(s) to fill in gaps Develop report and submit to HITPC Members identify themes and gaps from previous HITPC findings and recommendations ONC staff aggregate comments Taskforce comes to agreement on existing themes and gaps Hearing held on identified gap topic areas Develop and finalize report Due COB July 28August 7, 2015 August 14 August 21 Report finalized by November 5

Joint Explanatory Statement in the Congressional Record on 2015 Omnibus Bill Interoperability.--The agreement directs the Health IT Policy Committee to submit a report to the House and Senate Committees on Appropriations and the appropriate authorizing committees no later than 12 months after enactment of this act regarding the challenges and barriers to interoperability. The report should cover the technical, operational and financial barriers to interoperability, the role of certification in advancing or hindering interoperability across various providers, as well as any other barriers identified by the Policy Committee. 6

Charge Questions What financial/business barriers to interoperability exist in the ecosystem? – Where do the barriers lie? i.e., which stakeholders? – What’s the impact of the barriers/practices on the ability of other stakeholders to interoperate? Which of these are being addressed by initiatives underway today? Where is progress being made? Where do the gaps still exist? What actions need to be taken to address these financial barriers/practices? 7

Goals for Interoperability Improve the health and healthcare for all Americans Facilitate coordination across health- and health-care continuum – Depends on coordinated, shared ‘care plan’ and care planning activities Across entire health team Including individual and family – Crosses sites and organizations Transitions of care Coordination with social and health services Improve patient safety – Comprehensive data (across all teams and sites) – Avoid adverse events from conflicting treatments Improves efficiency, reduces waste – Reduce medically unnecessary testing Supports learning health system 8

Themes – Understanding Business and Financial Barriers Motivation exists and widely acknowledged – Global and specific actions required by whom and when is less clear; causes market hesitation and slowness – Pace of change not fast enough to adequately support Secretarial timeframe for delivery system reform – Impact of ‘pay for value’ not yet palpable Where use cases are clear and players well circumscribed, progress can be faster – Example: eRx Clear use case Financial incentives real and easily measured Small number of stakeholders (can engage critical mass) Limited competitors, became one Necessity drove organic standards development 9

Themes – Understanding Business and Financial Barriers, II Need clear operational definition of pathway to nationwide interoperability – More like bridging networks and common services than one universal national platform – Critical few (e.g., patient matching, provider directories, record locators) Broader interoperability is complex with multiple participants and stakeholders – Collective action required Synchronicity for success – Send, receive, integrate, and use to achieve meaningful impact – Costs – Competing priorities – Technology – Standards 10

Themes – Understanding Business and Financial Barriers, III Certification is a delicate balance between uniformity and specificity (which promotes adoption and interoperability) and prescriptive methods (which may have unintended adverse effects on workflow and hamper innovation) – Need modular standards that can be tailored to high-value healthcare workflows, with modern software development practices and rigorous measurement and testing procedures – Need follow up surveillance Informed markets require actionable, transparent metrics for choice and improvement – Need HIE-sensitive ‘measures that matter’ to consumers/patients – Need HIE-sensitive measures of vendor product effectiveness that matter to healthcare organizational customers 11

Draft Recommendations Initiate Sustained Multi-Stakeholder Action Convene major-stakeholder initiative co-led by federal government (e.g., ONC, CMS) and private sector to act on ONC Roadmap to accelerate pace of change toward interoperability – Need convening power of federal government to spur collective action, and enduring private-sector business interests to sustain the effort Without broad understanding of barriers and enablers, and who needs to actively participate, pace to interoperability will not be fast enough Without compelling business model, sustained effort will not survive competing internal priorities – Why now? Why different? The landscape has changed dramatically! EHRs now widely adopted – Meaningful Use and certification requirements were market movers for HIT infrastructure ACO and other alternative payment models driving and rewarding change Interoperability Roadmap as blueprint 12

Draft Recommendations, II Clarify and Reward Meaningful Behavior Develop and implement meaningful measures of HIE- sensitive outcomes for public reporting and payment – Define nationwide interoperability services required to facilitate implementation of high priority use cases – Fund development of ‘measures that matter’ to consumers/patients Coordinated care Affordable care Example: “no reimbursement for medically unnecessary duplicate orders” – Transparent measures of vendor performance Examples: – # of exchanges of external data (denominator) – % of external data elements viewed (numerator) – % of external data elements incorporated/reconciled (meaning) – % orders changed (impact) 13

Draft Recommendations, III Funding Fund agenda for acceleration – Convening summit (kickoff) – Develop ‘measures that matter’ to consumer/patients and vendors Align healthcare payment around value goals that are HIE-sensitive – Community health outcomes – Coordinated, high quality, safe care – Span entire health continuum – Informed, engaged individuals and families 14

Summary Market is moving and is directionally correct Pace not fast enough to support delivery system reform – affordable high quality care for all Complex, ‘synchronous,’ multi-stakeholder effort required – not all critical stakeholders currently engaged Deliberate multi-stakeholder action required to stimulate sustained collective action Clear and aligned, measurable incentives required to convert sporadic activities to meaningful impact 15

Discussion 16