EGI-InSPIRE RI EGI-InSPIRE RI European Grid Infrastructure: status and services for users 04/11/ Gergely Sipos User Community Support Officer

EGI-InSPIRE RI Outline The European Grid Infrastructure The EGI-InSPIRE project User support services Evolution of EGI Get involved as a user community Conclusions 2

EGI-InSPIRE RI European Grid Infrastructure (July 2011) 3 Logical CPUs (cores ) 337, PB disk and PB tape Resource Centres supporting MPI jobs Countries (+11.5% since April 2010) 57 Resource Providers: 38 National Grid Infrastructures from Europe 1 European Inter-governmental Research Organisation (CERN) 19 countries in 4 non-European Operations Centres

EGI-InSPIRE RI EGI-InSPIRE project EGI Ecosystem 4 Public Funding Bodies European Commission National Research Councils Service & Resource Providers EGI.eu (Amsterdam) Resource Infrastructure Providers (NGIs) Technology Providers Open Source Providers Commercial Providers User Community HUC

EGI-InSPIRE RI EGI-InSPIRE Project Objectives: Provide a sustainable, federated e-Infrastructure –Resource providers in Europe and worldwide –With new technologies as they mature Support structured international research –Attract new international user communities –Technical services to ease wider adoption A 4-year €72M project ~190FTE with €25M EC contribution with ~€330M additional activities May 2010  April 2014 Project Partners (50): EGI.eu (coordinator, Amsterdam) 38 National Grid Infrastructures, 2 EIROs (CERN, EBML) 9 partners from Asia Pacific 5 Integrated Sustainable Pan-European Infrastructure for Researchers in Europe

EGI-InSPIRE RI The EGI virtuous cycle Used by Researchers Gathering New Requirements New Technology Assessed Deployed Infrastructure Services 6 EGI.eu National Resource Providers Current User Communities New User Communities MoUs MoUs & OLAs Technology Providers MoUs & SLAs LoIs MoU: Memorandum of Understanding LoI: Letter of Intent SLA: Service Level Agreement OLA: Operation Level Agreement

EGI-InSPIRE RI Stakeholders of user support EGI User Support Life sciences, structural biology, hidrolometeorology, … Research leader Researchers and scientists Scientific programmers Local System administrators Scientific communities Research group EGI.eu Community Outreach and Support Software services for EGI User Community Support National and specialist user support teams Teams are available across 50 countries

EGI-InSPIRE RI Community outreach and support Gathering and resolving community requirements Users’ requirements drive the evolution of EGI Mobilising resoruces for user communities Resources and technical experts in ~50 countries, at ~300 institutes Organising community events Forums, topical workshops (workflows; portals; HPC/MPI;...) Dissemination & marketing Newsletters, blog, articles, interviews, exhibition booths Technical support for scientific programmers National and specialised support teams in NGIs 8

EGI-InSPIRE RI Software services Helpdesk –To deal with bugs, downtimes, etc. Requirements tracker –Request changes to EGI services or provide solutions for others Applications Database –Ready-to-use scientific applications including Astro applications –Tools for scientific programmers (workflow systems, frameworks, portals, etc.) Training marketplace –Search, browse and request training resources (events, materials, etc.) Virtual Organisation services –Monitor EGI sites and software services from your perspective 9

EGI-InSPIRE RI Software services Helpdesk –To deal with bugs, downtimes, etc. Requirements tracker –Request changes to EGI services or provide solutions for others Applications Database –Ready-to-use scientific applications including Astro applications –Tools for scientific programmers (workflow systems, frameworks, portals, etc.) Training marketplace –Search, browse and request training resources (events, materials, etc.) Virtual Organisation services –Monitor EGI sites and software services from your perspective 10 EGI web gadgets Customise and embed EGI software services into your website! Go to

EGI-InSPIRE RI User support teams 11 User Support Teams ConsultancyTraining Software access Application integration Develop software Collect requirement Documen- tations Helpdesk National and technology-specific support teams: Consultancy & training Application porting and integration Developing software services for users Collecting requirements Documentation & helpdesk Contact: EGI Helpdesk Contact list (National support teams)Contact list EGI.eu User Community Support Team

EGI-InSPIRE RI Evolution of EGI... Supporting services encapsulated into Virtual Machines Virtualisation layer enables the integration of resources, monitoring, accounting and change notification No ‘big-bang’ migration –Gradual change transparent to the end-user 12 Infrastructure Platforms Software Current middleware (gLite, ARC, UNICORE, dCACHE, Globus) Central Services Domain Services Community Services Virtual Research Communities NGI EIRO NGI Virtualised services Virtualisation layer...towards a virtualised pan-European e-infrastructure Related activities:

EGI-InSPIRE RI Virtual Research Community model 13 Benefits of a VRC: 1.Defined communication channels: named contact points between VRC & EGI 2.Confirmed links to NGIs: partnership with sustainable national entities 3.UCB membership: involvement in the prioritisation of requirements 4.Dissemination: sharing of news, breakthroughs, best practice and innovation User Community Board VRC representatives: Life Sciences Grid Community; Structural Biology, Hydrometerology HUC representatives: Astronomy & Astrophysics, Earth Sciences, Computational Chemistry, Arts & Humanities, Fusion, etc. VO: a group of researchers and developers accessing EGI EGI Helpdesk Other Helpdes k E G I. e u NGINGI Training Virtuli- sation Software Services Applic. support Diss. & marketing User Community Board User Community VRC: a multi- national research collaboration with a joint workplan with EGI HUC HUC: a “heavy”, experienced user group. (often with multiple VOs)

EGI-InSPIRE RI How to get involved as a VRC? A VRC is –an organisational grouping that represents a community of users with common interests –a self-organising group that collects the interests of a focussed collection of researchers across a clear and well- defined field A VRC isn’t –a hierarchical structure with a single leader –a layer that separates researchers from EGI services –the exclusive contact point from a research field VRC Memorandum of Understanding –Defines the framework of collaboration with EGI.eu and the VRC representative –Template is available at –See LSGC MoU, WeNMR MoU and Hydromet. MoU as examplesLSGC MoUWeNMR MoUHydromet. MoU 14 EGI VRC MoU template:

EGI-InSPIRE RI Conclusions EGI establishes and runs integrated, secure, interoperable services with distributed support teams EGI Virtual Research Community (VRC) model is available for astro communities –Participate in User Community Board –Contribute to requirements collection and prioritisation processes –Receive resources and support from NGIs and EGI.eu Virtualisation will increase EGI software flexibility 15 EGI can help the astro community establish a sustainable e-Infrastructure

EGI-InSPIRE RI EGI-InSPIRE RI EGI Community Forum Munich, Germany March 2012 Online abstract submission is openis open Tracks: Users and communities Software services for users and communities Middleware services Operational services and infrastructure Coordination and communication