Information Technology Project Management

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Information Technology Project Management by Denny Ganjar Purnama, MTI Universitas Pembangunan Jaya April 2014

Chapter 6 The Work Breakdown Structure & Estimation

Learning Objectives Develop a work breakdown structure (WBS). Describe the difference between a deliverable and a milestone. Describe and apply several project estimation methods. These include the Delphi technique, time boxing, top-down estimation, and bottom-up estimation.

Project Time Management as defined in PMBOK® Activity definition Activity sequencing Activity duration estimation Schedule development Schedule control

The Work Breakdown Structure (WBS) The WBS represents a logical decomposition of the work to be performed and focuses on how the product, service, or result is naturally subdivided. It is an outline of what work is to be performed. Gregory T. Haugan (2002)

Work Package

Deliverables and Milestones Deliverables => Object Tangible, verifiable work products Reports, presentations, prototypes, etc. Milestones => Moment Significant events or achievements Acceptance of deliverables or phase completion Cruxes (proof of concepts) Quality control Keeps team focused

Developing the WBS Develop work packages for each of the phases and deliverables defined in the Deliverable Structure Chart (DSC)

Example Work Breakdown Schedule

The WBS Should Follow the Work Package Concept

Developing the WBS The WBS Should Be Deliverable-Oriented The WBS Should Support the Project's MOV Ensure WBS allows for the delivery of all the project’s deliverables as defined in project scope 100 percent rule The Level of Detail Should Support Planning and Control Developing the WBS Should Involve the People Who Will Be Doing the Work Learning Cycles and Lessons Learned Can Support the Development of a WBS

Estimation Techniques - The Project Management Approach Guesstimating Delphi Technique Time Boxing Top-Down Bottom Up Analogous Estimates (Past experiences) Parametric Modeling (Statistical)

Project Estimation Guesstimating Delphi Technique Based on feeling and not facts Not a good method for estimating but often used by inexperienced project managers Delphi Technique Involves multiple, anonymous experts Each expert makes an estimate Estimates compared If close, can be averaged Another iteration until consensus is reached

Project Estimation Time Boxing A “box” of time is allocated for a specific activity, task, or deliverable Can focus a team if used effectively Can demoralize a team if used too often or ineffectively because of the increased stress or pressure on the project team to get things done

Project Estimation Top-Down Estimating Top and middle managers determine overall project schedule and/or cost. Lower level managers are expected to breakdown schedule/budget estimates into specific activities (WBS). Often couched in terms of what a project should cost and how long it should take as decreed by a member of top management who thinks those parameters are appropriate. May be a response to the business environment. May lead to a death march project.

Project Estimation Bottom-Up Estimating Most common form of project estimation Schedules & budgets are constructed from the WBS Starts with people who will be doing the work Schedules & budgets are the aggregate of detailed activities & costs

Project Estimation Analogous estimating based on similarity between current projects and others Use information from previous, similar projects as a basis for estimation

Project Estimation Parametric Modeling Use project characteristics (parameters) in a mathematical model to estimate Example: $50 / LOC based on: Programming language Level of expertise Size & complexity

Example WBS with Estimated Task Durations 6.2 Test Results Report 6.2.1 Review test plan with client 1 day 6.2.2 Carry out test plan 5 days 6.2.3 Analyze results 2 days 6.2.4 Prepare test results report and presentation 3 days 6.2.5 Present test results to client 1 day 6.2.6 Address any software issues or problems 5 days