ALL MCQS 11-1-2010

MBA- BATCH(4) -FINAL EXAM

1- Which of the following is NOT an OM tactical issue? (A)- Where do we locate the facility or facilities? (B)- How many workers do we need? (C)- When should we have material delivered? (D)- Should we work overtime or put on a second shift? ANSWER:-

(A)- There is no difference in focus. 2- What is the major difference in focus between location decision in the service sector and in the manufacturing center? (A)- There is no difference in focus. (B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization. (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization. (D)- The focus in manufacturing is on labor, while the focus in service is on raw materials. ANSWER:-

3- Speed of delivery is an important competitive priority because:- (A)- Competitors are getting to the market faster. (B)- It significantly reduces the amount of inventory on hand. (C)- Production workers are more efficient. (D)- Production costs are drastically reduced. ANSWER:-

5- A big advantage of a process-oriented layout is:- (A)- Its flexibility. (B)- Its low cost. (C)- The simplified scheduling problem presented by this layout strategy. (D)- The ability to employ low-skilled labor ANSWER:-

6-Brick-and-mortar facilities have ____ interactions with customers:- (A) Direct physical (B) Only indirect (C) Absolutely no (D) Only Internet ANSWER:-

7-The primary advantage in adopting a chase strategy is that:- (A)- A steady work force is employed. (B) - There is an increase in worker morale. (C)- There is no finished inventory. (D) - There is no need to advertise. ANSWER:-

(B)- Low production costs (C)- High process quality 8- Which of the following appears to be one of the latest competitive priorities? (A)- Speed of delivery (B)- Low production costs (C)- High process quality (D)- Environmentally friendly processes ANSWER:-

10- The most aggressive and risky approach to capacity planning is:- (A)- Leading demand with incremental expansion (B)- Attempts to have an average capacity that straddles demand with incremental expansion (C)- Capacity lags with incremental expansion (D)- Leading demand with one-step expansion ANSWER:-

Batch (5) Mid Semester (5)

QUESTION ONE (A)- 4.3 per million (B)- 4.3 per billion 1- A company producing products with six-sigma quality has a defect rate per opportunity of: (A)- 4.3 per million (B)- 4.3 per billion (C)- 4.3 per trillion (D)- None of the above (D)- None of the above 3.4 defects per million

QUESTION ONE (A)- Mass production (B)- Process layout 2- Diversity of tasks (or changing work assignments) is one of the advantages of: (A)- Mass production (B)- Process layout (C)- Batch production (D)- Product layout

QUESTION ONE (A)- Speed of delivery (B)- Quality (C)- Flexibility 3- In the 1980s _________ is a major factor in determining the success of a company in the western environment (A)- Speed of delivery (B)- Quality (C)- Flexibility (D)- Cost

QUESTION ONE (A)- A form of one-of-a-kind production 4- Intermittent process is the process that produces products in: (A)- A form of one-of-a-kind production (B)- Large production size (C)- Small lot sizes (D)- None of the above

QUESTION ONE (A)- Labor (B) Raw material (C)- Power 5- Location is seldom determined by ______ because this resource is a highly mobile input and its cost of transfer is negligible (A)- Labor (B) Raw material (C)- Power (D)- None of the above CAPITAL

QUESTION ONE (A)- Process and fixed position layouts 6- Cellular layout is a combination of: (A)- Process and fixed position layouts (B)- Product and fixed position layouts (C)- Process and product layouts. (D)- Mass production and product layouts

QUESTION ONE (A)- Job shop process (B)- Mass production 7- One of the limitations of this system is that work-in-progress inventory is high, and large storage space is required. This is the case of: (A)- Job shop process (B)- Mass production (C)- Project process (D)- None of the above batch is the answer

QUESTION ONE (A)- Waitstaff (B)- Hungry customer (C)- Food 8- In the transformation process the components of a restaurant include: (A)- Waitstaff (B)- Hungry customer (C)- Food (D)- All of the above

QUESTION ONE (A)- Achieving the same outputs with fewer resources 9- Effectiveness means: (A)- Achieving the same outputs with fewer resources (B)- Achieving more outputs for the same amount of resources (C)- The amount of output per unit of input (D)- None of the above ACHIEVING GOALS

QUESTION ONE (A)- To group machines by process they perform 10- Process Layout is: (A)- To group machines by process they perform (B) - Linear arrangement of workstations to produce a specific product (C)- Used for repetitive processing (D)- Used when projects require special layout

QUESTION ONE (A)- Waste (B)- Services (C)- Technological Advances 11- Indirect Outputs of a production system include the following EXCEPT: (A)- Waste (B)- Services (C)- Technological Advances (D)- Pollution

(A)- Afford specialized sequence of tasks. 12- In a product layout, work centers and equipment are arranged in a line to: (A)- Afford specialized sequence of tasks. (B)- Achieve the maximum flexibility of the system (C)- Create the best utilization of the high skills labor (D)- Produce the products with high quality

Batch (4) Supplementary and substituted Exams -Semester (5)

(1)- The primary advantage in adopting a chase strategy is that:- (A)- A steady work force is employed. (B)- There is an increase in worker morale. .(C)- There is no finished inventory (D)- There is no need to advertise ANSWER:- (C)- There is no finished inventory

(2)- Operations management divides management decisions into three broad categories. These are:- (A)- Strategic, operational and financial planning (B)- Personnel, financial and operational (C)- Strategic, tactical and operational planning and control (D)- Planning, tactical and marketing ANSWER:-

(A)- Job Shop (B)- Batch (C)- Assembly Line (D)- Continuous ANSWER:- (3)- Which of the following processes is used to produce gasoline and petroleum products? (A)- Job Shop (B)- Batch (C)- Assembly Line (D)- Continuous ANSWER:-

4 - Advances in technology have affected operations:- (A)- Because customer data can be collected to produce mass-customized products. (B)- By increasing the quality of the products being manufactured through automation. (C)- Through reduced costs that are obtained through purchase on the Internet. (D)- All of the above. ANSWER:-

5- The best operating level for a factory is defined by its:- (A)- Maximum equipment utilization. (B)- Minimum average unit cost. (C)- Maximum production output. (D)- Minimum amount of overtime hours. ANSWER:- (B)- Minimum average unit cost

(C)- Group technology layout. (D)- Fixed-position layout ANSWER:- 6- An operating room in a hospital provides a good service operation example of a:- (A)- Process layout. (B)- Product layout. (C)- Group technology layout. (D)- Fixed-position layout ANSWER:-

7- Which one is not an output of aggregate planning? (A)- Projected inventory (B)- Total cost of a plan (C-) Demand forecast (D)- None of the above ANSWER:-

8- Efficiency, in capacity terms, is the ratio of: (A)- Actual output to design capacity. (B)- Units produced to labor hours use effective capacity to actual output. (C)- Design capacity to effective capacity. (D)- Design capacity to actual capacity ANSWER:-

9- Which of these statements accurately captures a current trend in operations? (A)- Products and services are designed more quickly and by teams (B)-Cost competition is more important than any other basis for competition. (C)- Jobs are increasingly specialized as workers focus on basic assembly tasks. (D)- There is increased focus on local markets and local competition. ANSWER:-

10- What is the major difference in focus between location decision in the service sector and in the manufacturing center? (A)- The focus in manufacturing is on labor, while the focus in service is on raw materials. (B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization. (D)- There is no difference in focus. ANSWER:-

MBA- Batch (4) - Supplementary &substituted Exams

(1)- Today, the primary goal of an operations strategy is to:- (A)- Minimize material and labor costs. (B)- Reduce labor costs to the greatest extent possible. (C)- Maximize the value added for the customer. (D)- Apply technology wherever it is possible. ANSWER:-