EarthLink Server Management and Monitoring Updated August 6, 2015.

Slides:



Advertisements
Similar presentations
Express5800/ft series servers Product Information Fault-Tolerant General Purpose Servers.
Advertisements

IT Asset Management Status Update 02/15/ Agenda What is Asset Management and What It Is Not Scope of Asset Management Status of Key Efforts Associated.
IBM SMB Software Group ® ibm.com/software/smb Maintain Hardware Platform Health An IT Services Management Infrastructure Solution.
1© Copyright 2014 EMC Corporation. All rights reserved. Results Lower operating costs Expect savings of $500K over three years Foundation laid for Software-Defined.
Managed Infrastructure. 2 ©2015 EarthLink. All rights reserved. IT resources are under pressure… is it time to rethink the IT staffing model? Sources:
EarthLink Business IT Services. EarthLink Business IT Services Comprehensive IT and network services portfolio −Data center, virtualization, security,
Copyright © 2005 Primetime, Inc. All rights reserved. A More Reliable IT Enterprise is Our Business.
Skyward Server Management Options Mike Bianco. Agenda: Managed Services Overview OpenEdge Management / OpenEdge Explorer OpenEdge Managed Demo.
©2015 EarthLink. All rights reserved. Managed Network.
©2015 EarthLink. All rights reserved. IPsec VPN More Bandwidth for the Buck.
70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment Chapter 1: Introduction to Windows Server 2003.
MCTS Guide to Microsoft Windows Server 2008 Network Infrastructure Configuration Chapter 11 Managing and Monitoring a Windows Server 2008 Network.
Microsoft Premier Support for Office 365 Service Introduction
70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment, Enhanced Chapter 1: Introduction to Windows Server 2003.
by Evolve IP Managed Services
EarthLink Business IT Services. EarthLink Business IT Services Snapshot Comprehensive IT services portfolio −Data center, virtualization, IT security,
1 Virtualization Services. 2 Cloud Hosting –Shared Virtual Servers –Dedicated Servers Managed Server Options Multiple Access Methods –EarthLink Business.
Cloud Attributes Business Challenges Influence Your IT Solutions Business to IT Conversation Microsoft is Changing too Supporting System Center In House.
Cloud Computing How secure is it? Author: Marziyeh Arabnejad Revised/Edited: James Childress April 2014 Tandy School of Computer Science.
Hands-On Microsoft Windows Server 2008 Chapter 1 Introduction to Windows Server 2008.
1 Managed Security. 2 Managed Security provides a comprehensive suite of security services to manage and protect your network assets –Managed Firewall.
Effectively Explaining the Cloud to Your Colleagues.
Entré NetMonitor Proactive IT monitoring, Management and support Think DIFFERENT about IT.
Futurestate IT Confidential APPLICATION COMPATIBILITY AND CURRENCY MANAGEMENT™ John Doe Partner Company.
The Cost of Cheap Understanding Your IT Investment Options.
Introduction Optimizing Application Performance with Pinpoint Accuracy What every IT Executive, Administrator & Developer Needs to Know.
Tim Vander Kooi Systems
ACME ACME Solutions Inc. You Focus on Your Business & We Focus on Your IT.
NovaTech You Focus on Your Business & We Focus on Your IT Managed Services.
© British Telecommunications plc BT Managed Services Innovate
Security Professional Services. Security Assessments Vulnerability Assessment IT Security Assessment Firewall Migration Custom Professional Security Services.
1 Managed Premises Firewall. 2 Typical Business IT Security Challenges How do I protect all my locations from malicious intruders and malware? How can.
Data Center Colocation Services. 2 Data Center Colocation Services House your valued IT assets Secure and reliable environment Managed Service Options.
©2015 EarthLink. All rights reserved. EarthLink overview.
1© Copyright 2014 EMC Corporation. All rights reserved. Results Lower CAPEX Lower OPEX Savings of $500K over three years Challenge Lack of visibility into.
Your Business Challenges
Module 2: Installing and Maintaining ISA Server. Overview Installing ISA Server 2004 Choosing ISA Server Clients Installing and Configuring Firewall Clients.
The ProactiveWatch Monitoring Service. Are These Problems For You? Your business gets disrupted when your IT environment has issues Your employee and.
1 Data Center Colocation Services. 2 House your valued IT assets Secure and reliable environment Managed Service Options –Customer Managed –EarthLink.
©2015 EarthLink. All rights reserved Cloud Express ™ Optimize Your Business & Cloud Networks.
1 Week #10Business Continuity Backing Up Data Configuring Shadow Copies Providing Server and Service Availability.
DaaS (Desktop as a Service) Last Update: July 15 th, 2015.
Microsoft Management Seminar Series SMS 2003 Change Management.
Hosted Voice & Hosted Contact Center
IT Priorities Minimize CAPEX Maximize employee productivity Grow the business Add new compute resources real- time to support growth Meet compliance requirements.
IBM Bluemix Ecosystem Development Hands on Workshop Section 1 - Overview.
EarthLink Virtualization Services. 2 Typical Business Challenges How do I reduce the complexity of my IT operations? How do I get my limited IT staff.
Cloud Computing Use Case Draft v2.
IT as a Service (ITaaS) by Evolve IP Managed Services Last Update: May 19, 2015.
INNOVATE THROUGH MOTIVATION MSP Services Overview KEVIN KIRKPATRICK – OWNER, MSP INC LOGO.
Automating Installations by Using the Microsoft Windows 2000 Setup Manager Create setup scripts simply and easily. Create and modify answer files and UDFs.
KeepItSafe Solution Suite Securely control and manage all of your data backups with ease, from a single location. KeepItSafe Online Backup KeepItSafe.
 Remote monitoring and management (RMM), also known as network management or remote service software, is a built on application to help managed IT service.
©2015 EarthLink. All rights reserved. EarthLink overview.
Selling SolarWinds to Sysadmins 11/14/2013 © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Managed IT Solutions More Reliable Networks Are Our Business
WHY VIDEO SURVELLIANCE
Breakthrough Cloud Hosting
Hybrid Management and Security
2016 Citrix presentation.
BUILDING A PRIVACY AND SECURITY PROGRAM FOR YOUR NON-PROFIT
SAN and NAS.
3.2 Virtualisation.
IT Service management.
Infrastructure, Data Center & Managed Services
Microsoft Virtual Academy
Data Center Colocation Services.
Data Center Colocation Services.
WHY VIDEO SURVELLIANCE
Presentation transcript:

EarthLink Server Management and Monitoring Updated August 6, 2015

2 ©2015 EarthLink. All rights reserved. IT resources are under pressure… is it time to rethink the IT staffing model? Sources: 1.IT Spending and Staffing Outlook for 2014, Computer Economics Oct Gartner Predicts, Gartner Group 2012 Daryl Plummer, Gartner “Eight out of 10 dollars spent on IT is dead money because it goes to just keeping the lights on.” $$$$$$$$$$

3 ©2015 EarthLink. All rights reserved. Your challenge: daily IT operations are demanding a majority of your resources What if you could … – free up IT resources to focus on strategic business initiatives? – ensure your servers, endpoints and mobile devices are secure, up- to-date and consistent with your policies and controls? – view, control and manage your infrastructure in real- time?

4 ©2015 EarthLink. All rights reserved. Your path forward: remove the burden of managing operations without giving up control EarthLink Managed Infrastructure manages your servers, endpoints and mobile devices – Asset control and security via patching, antivirus, and mobile device configuration Our dedicated team of experts maintain, monitor and manage your infrastructure so you don’t have to – Focus your resources on initiatives that drive business value

5 ©2015 EarthLink. All rights reserved. Server Management & Monitoring Provides advanced server management tools, allowing EarthLink engineers to perform many of the sysadmin and support functions that you currently perform – regardless of where your servers are located. Bronze Support for (EarthLink Cloud Hosting Customers Only) includes: 24/7 NOC Support Proactive Management - EarthLink Infrastructure Silver Support adds: Incident Management Server Set-up including OS installation and FTP accounts Monitor Alert – Server Hardware availability – alert only Gold Support adds: Proactive incident management, remediation and root cause analysis Advanced Monitoring of Server Hardware, Disk, CPU, Memory and Operating System OS Patching Platinum Support adds: Proactive Support of Customer-provided Hardware Optional Support of Approved 3rd Party Software (e.g. AVS, SQL, IIS, etc.)

6 Server Management Benefits Real Time Visibility - This service provides you with real-time awareness of the state of your network through our web interface tool. Immediate Issue Recognition with Monitoring - EarthLink experts monitor your servers 24x7 and when an issue occurs we alert you to the issues and problems. Rapid Resolution with Management - Our technical teams and security experts are poised to handle any issues that might occur—no matter what time of day or what day of the year and stay engaged until the problem is resolved. Change Management - Our advanced trouble ticketing and change management system accepts both manual as well as automated input of incidents and requests. Easily Forecast System Upgrades You'll be able to accurately forecast system upgrades because you'll have all the historical data you need. Quickly build a long term capacity plan to help senior management plan for future system upgrades and accurately estimate IT budgets. Best Practices & Processes - EarthLink maintains a reliable infrastructure with redundant network operation centers and same best practices and processes utilized by Fortune 500 companies

7 Server Management and Monitoring Availability Server TypeBronzeSilverGoldPlatinum EarthLink vCloud Virtual Servers IncludedOptional EarthLink Dedicated Server Option IncludedOptional EarthLink Private Cloud Server N/AIncludedN/A Customer-Owned Servers at Client/3 rd Party Data Centers N/AIncludedOptional EarthLink Cloud Disaster Recovery (Replication Server) N/A Included Included = Service Level is included/required Optional = Service Level is available for an additional charge N/A = Service Level is not available for that server type

8 Server Management & Monitoring Features Features Bronze (vCloud Customers Only) Silver Formerly “Monitor Only” Gold Formerly “Basic” Platinum Formerly “Standard” NOC 24x7 Staffed Network Operations Center (NOC) SupportEarthLink Incident Management -Receive, Log, Classify & Track - (Reactive)CustomerEarthLink Proactive Incident Management, Remediation & Root Cause AnalysisCustomer EarthLink Monitor & Manage Proactive Management - EarthLink InfrastructureEarthLink Server Set-up – including OS installationCustomerEarthLink Monitor and Alert - Server AvailabilityCustomerEarthLink Advanced Monitoring and AlertsCustomer EarthLink Proactive Management of Server and/or OS, includes patching 1 Customer EarthLink Additional Services Asset Tracking (Dashboard via myLink – varies by service)EarthLink Private Network SetupEarthLink DNS and IP Addressing/ManagementCustomerEarthLink NTFS & Shared folder & file permission managementCustomer EarthLink PHP Setup, Configuration, and Module InstallationCustomer EarthLink Active Directory SupportCustomer EarthLink Configuration ManagementCustomer EarthLink Proactive Management– Customer Server HardwareCustomer EarthLink Anti-Virus and Anti-MalwareCustomer EarthLink (Optional) EarthLink (Optional) Install 3 rd Party Software 1 Customer EarthLink (Optional) EarthLink (Optional) Monitor and Manage - 3 rd Party Software (includes install and patching 1 ) Customer EarthLink (Optional)

9 ©2015 EarthLink. All rights reserved. EarthLink Server Management and Monitoring helps you: Manage your entire IT ecosystem holistically Avoid the complexity of managing multiple vendors Keep your on-site and Cloud-based servers up-to-date with critical patches and upgrades Manage your OPEX with predictable, scalable support Redeploy your IT assets for strategic initiatives Remove the burden of managing operations

10 Why EarthLink? Only EarthLink provides management and security options across your entire IT ecosystem (server, endpoints, network) Our certified experts use industry best practices and best-in-class tools EarthLink Managed Infrastructure services keep your employees productive and your business running without interruption Server Management and Monitoring