10-1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 Human Resource Management and Labor Relations

10-2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After reading this chapter, you should be able to: Define human resource management and explain how managers plan for their organization’s human resource needs. Identify the tasks in staffing a company and discuss ways in which organizations select new employees. Describe how managers develop the workforce in their organization through training and performance appraisal. Describe the main components of a compensation system and describe some of the key legal issues involved in hiring, compensating, and managing workers in today’s workplace.

10-3 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After reading this chapter, you should be able to: Discuss the legal context of human resource management and identify the contemporary legal issues. Discuss workforce diversity, the management of knowledge workers, and the use of a contingent workforce as important changes in the contemporary workplace. Explain why workers organize into labor unions. Describe the collective bargaining process.

10-4 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Foundations of Human Resource Management

10-5 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Strategic Importance of HRM

10-6 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall HR Planning

10-7 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Staffing the Organization

10-8 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Recruiting Human Resources

10-9 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Selecting Human Resources

10-10 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Developing the Workforce

10-11 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Training

10-12 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Performance Appraisal

10-13 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

10-14 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Wages and Salaries

10-15 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Incentive Programs

10-16 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

10-17 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Legal Context of HRM

10-18 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Equal Employment Opportunity

10-19 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contemporary Legal Issues in HRM

10-20 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall New Challenges in the Changing Workplace

10-21 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Managing Workforce Diversity

10-22 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Managing Knowledge Workers

10-23 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contingent and Temporary Workers

10-24 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Dealing with Organized Labor

10-25 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Unionism Today

10-26 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Collective Bargaining

10-27 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Reaching Agreement on Contract Terms

10-28 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contract Issues

10-29 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall When Bargaining Fails

10-30 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Summary of Learning Objectives

10-31 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall