A knowledge and information management vision for Wits Iteration: 0 Prof Derek W. Keats Deputy Vice Chancellor (Knowledge & Information Management) The University of the Witwatersrand, Johannesburg

Academic administration, governance ResearchTeaching-and-learning Community engagement Knowledge and Information Management (KIM) Computer & Network Services Management Information Unit LibraryeLearning

Knowledge and Information contributing to WITS 2010 and beyond Financial strength Research driven High level & scarce skills Intellectual achievement Strategic partnerships Transformation Engagement Infrastructure & environment Performance Enterprise 21 st Century challenges and opportunities

A global perspective

Process Technology Support (people) PPT model People Process Technology

Process Technology Innovation Support (people) TIPS model

Process Technology Innovation Support (people) Source of competencies TIPS model Exist within KIM Build within KIM Internships Outsource within Wits Private sector FOSS community

Goals Establish KIM and conduct strategic planning Develop a wireless and mobile Wits strategy, and first phase implementation Review the development of e-Learning at Wits and establish a 21st Century, innovation-based structure and process for eLearning Consolidate various Free and Open initiatives at Wits to create synergy and improve positive impact Enhance efficiency through administrative and support systems Explore opportunities to enhance library initiatives through latest generation technologies, particularly using FOSS where possible Miscellaneous academic initiatives

KIM strategic planning Establish strategic planning based on the Good-to-Great framework, and develop an overall Knowledge and Information Management strategy Develop, present and discuss the TIPS (Technology, Innovation, Process, Support) model for innovation based on people-process-technology Begin creating the support and technology innovation capacity, building on internal capacity use of student interns relationship with Wits initiatives enhancing the skills of KIM staff making better use of FOSS and FOSS procedures strictly managed relationships with private sector partners.

Wireless & mobile Wits Develop strategy Create implementation projects e.g. Hotspots e.g. Podcast e.g. Mobile phone application Investigate feasibility of worldwide mobility Research trends in mobile applications to support Teaching-and-learning Research Community engagement (e.g.

eLearning Design an eLearning area based on the TIPS model (where the 'process' P also represents pedagogy), and propose an eLearning unit be established in KIM Establish example eLearning site based on FOSS (KEWL3), together with demonstration project, and have Java development team member trained to create innovation example. Note that this is a demonstration project and does not represent a decision around eLearning technology Relegate the use of the concept LEARNING MANAGEMENT SYSTEM to the 20 th Century where it belongs! Participate in national eLearning standards processes Identify eLearning 'lighthouses'

Free and Open Wits initiatives Strategy to enhance the use, creation and support of FOSS in conjunction with existing and new proprietary technologies that make up the current the de facto strategy Devise a Free and Open Content strategy, encompassing Free and Open Courseware  Membership of Open Courseware Consortium Institutional Repository  Improvement plan for the Wits institutional repository  establish a presentation repository General Content

Administrative and support systems Investigation and planning for the Oracle Student System successor Review Management Information opportunities, and improve access to management information both vertically and horizontally Implement a CRM solution Establish a portal project that will devise a portal strategy, and begin implentation Document management solution

Administrative and support systems Finalize support arrangements for HEMIS reporting system and ensure that HEMIS reporting is not at risk Review staffing requirements in relation to risks in MIU Review / audit all software licenses and support costs Replacement of the ERP servers and Storage Area Network, concurrent with a review of the data centre architecture.

Enhance library initiatives Explore opportunities to enhance library initiatives through latest generation technologies, particularly using FOSS where possible Archive digitization, including building the semantic connected archive making use of the TIPS model. Hold a workshop with representatives from Sun Microstems, and other semantic archive projects Potential commercial project Bring the Copyright and Access to Knowledge information service into KIM as an official Wits initiative, and provide facilities to enhance this service Institutional repositories

Academic initiatives Establish a video streaming project, linked to media rich web technologies Based on Chisimba and IceCast tools with plugins Opportunity to create a low-cost kit for deployment in any venue

Academic initiatives Google gadgets research project in eLearning, and apply to Google for funding Identify someone in Computer Science or Electrical Engineering who would be interested in doing it in collaboration with the FSIU at UWC.

Academic initiatives Application to SAFIPA for the JCSE to become a partner in the AVOIR project A way to build FOSS capacity within Wits Explore options for Wits video online

Challenges Federated nature of Faculties We don't necessarily know what the level of activity is in the areas under KIM across the institution So we have to create an enabling environment with some 'channeling' We (or our auditors) confuse us with a bank This inhibits innovation Need for balance Classroom infrastructure ?? Power of vendors Lock-in inertia Skills We must grow some timber! Fast but not balsa!

Positive factors Energy, passion, thirst Smart and very committed people Strong academic departments with which we can build synergy Pool of potential interns World class strengths on which to build Funding opportunities

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