Business Management Unit 3 Corporate Mangement

Unit 3 Corporate Management 3 Outcomes Large-Scale Organisations in Australia One SAC (20 Marks) Internal Environment of a Large-Scale Organisation Two SACs ( 20 Marks each) The Operations Management Function Two SACs ( 20 Marks each)

Unit 4 Corporate Management 2 Outcomes Human Resource Management Three SACs (20 marks each, 60 total) Change in Management One SAC (40 marks) Exam – 50% of score

Class Guidelines VCAA Rules apply Keep up with the work Ask Questions – I like questions Activities due on or before due date Activities will be typed and ed to Assessment for activity will be a S or N You must complete the ‘Test Yourself’ activity and keep a Glossary Define/Example Three rules

Outcome 1.1 Large-Scale Organisations in Context

Outcome 1 Large-Scale Organisations (LSO) in Australia LSOs are powerful They determine: What we will eat, drink and wear Where we live What work we will do What knowledge and education will be valued Decisions governments will make Need to be able to compete in a global market (globalisation)

What does your Organisation Do? A business needs to develop a reason for being Have a vision for the future And have a clear idea on how it will accomplish what it sets out to do It does this by; Mission and Vision Statements Goals, Objectives and Strategies

A Mission Statement A statement of the purpose of an organisation; its reason for being. It will include: Aims Primary Stakeholders How the organisation provides value 3 Essential Components Key Market – your target Contribution – what do you provide Distinction – what makes you unique

Mission Statements Example "To provide the fast food customer food prepared in the same high-quality manner world-wide that is tasty, reasonably-priced & delivered consistently in a low-key décor and friendly atmosphere.” Who is it? What's the key market? Contribution? Distinction?

Vision Statements Outlines where the organisation wants to be Can contain: A long term view Concentrates on the future Can be emotive Can be inspirational May be part of the of the Mission Statement Can also include the organisation’s beliefs

Vision Statement Example Our Vision Our vision serves as the framework for our Roadmap and guides every aspect of our business by describing what we need to accomplish in order to continue achieving sustainable, quality growth. People: Be a great place to work where people are inspired to be the best they can be. Portfolio: Bring to the world a portfolio of quality beverage brands that anticipate and satisfy people's desires and needs. Partners: Nurture a winning network of customers and suppliers, together we create mutual, enduring value. Planet: Be a responsible citizen that makes a difference by helping build and support sustainable communities. Profit: Maximize long-term return to shareowners while being mindful of our overall responsibilities. Productivity: Be a highly effective, lean and fast-moving organization.

Goals and Objectives Objectives A statement on how to achieve your mission SMART S pecific M easureable A ttainable R ealistic T ime Targeted The three essentials A Doing Word Increase, expand, develop….. What you want to do and by how much Increase sales by 10% A time frame Increase sales by 10% by 30 June 2013

Strategies Strategies are a plan of action designed to achieve a specific goal Strategy is all about gaining (or being prepared to gain) a position of advantage over the competition Our Objective: Increase sales by 10% by 30 June 2013 What are some strategies?

Three Types of Organisations Corporations or Companies BHP Billiton, Westfarmers, LINFOX, Australia Post Operating funds come from revenue Government Departments Victoria Police, Department of Foreign Affairs and Trade, CentreLink, Department of Education Operating funds come from government budget Charities and Foundations CARE, Red Cross, World Vision, Starlight Foundation Operating funds come from donations

Corporations/Companies Make or provide Goods and/or Services Goal is to make a profit or add to their assets Public Companies Listed on the Share Market Numerous Shareholders Reporting Requirements Private Companies Up to 50 shareholder No reporting requirements Government Business Enterprise (GBE) Government is the shareholder Former government department

Corporations/Companies Examples Public Companies Westfarmers, Woolworths, BHP Billiton, The Reject Shop Private Companies LINFOX, Rip Curl Government Business Enterprise (GBE) Australia Post, VICRoads, South East Water

Public-Private Partnership (PPP) Government and companies joining forces on large infrastructure projects i.e., roads, rail systems Examples Eastlink Citylink Southern Cross Station

Challenges LSOs are Complex Organisations Levels of management Diverse products Globalisation The human factor The big concern for management PRODUCTIVITY More output from less inputs

Productivity and the Kit Kat

How did Kit Kat become more productive?

They cut two corners off and changed the bar placement

Functions of an LSO Management Operations Human Resources FinanceMarketing Research and Development Where good and/or service is made or performed Looks after staff issues Recruiting Training Planning Pay Money Issues Taxation Accounting Sales Advertising Branding Market Research New Products Research Strategic Planning Decision Making

What is Large? ‘Large’ is determined by three factors Number of Employees (according to Aust. Bureau of Statistics) Revenue Gross Income (before you pay your costs) Assets Value of what the organisation owns For Public Companies – the value on the share market

Australia’s Largest Companies EmployeesRevenueAssets WestfarmersBHP BillitonNAB 198,960 Employees$62 Billion per year$660 Billion

Transnational Corporations Transnational/Multination Owned and based in one country and have branches or subsidiaries in others Headquarters: Melbourne, Vic Headquarters: The Hague, Netherlands Headquarters: Oak Brook, Ill. USA

Outcome 1.1 Task Task 1: Complete Activity 1.1b on page 10 Task 2: Activity 1.1d on page 11. Task 3: Complete Activity 1.1e on page 12 All tasks are to be typed and submitted by on or before the due date

OrganisationTypeLarge (Y or N)Reason Victoria Police BHP Billiton Linfox VicRoads Ministry of Defence Qantas Virgin Australia Oxfam

OrganisationTypeLarge (Y or N)Reason