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Performance Appraisals

Objective Explain what is Performance Appraisal Describe the purpose of Performance Appraisal Define Goals and Work Efforts Define Performance Criteria Explain the steps in Performance Appraisal Process Describe Who Should Do the Appraising Explain the various methods of Performance Appraisal Explain the importance of Appraisal Interview Explain the Requirements of an Effective Appraisal System Describe the errors of Performance Appraisal

Introduction Michael, I am hoping I get the promotion to the Senior Manager position that has opened in my department. Hey Chris, what happened? Why are you so tense? Who knows? Maybe they would choose Tom instead. Of Course! You will! Why not? It’s just that he is so good at impressing people. He is forever being sweet and nice and doing sweet talking. Why him of all the people? I hope they remember that he just sweet talks. I just hope they see that I am the one who has brought them their best projects. Yes, that’s true. But, he doesn’t have anything to show as far as work goes. You’re the best! Oh yes! Now, I am feeling a lot better hearing that! Of Course! They will! Did you forget ‘Performance Appraisals’?

Introduction What is Michael talking about? Why is Chris feeling better hearing about ‘Performance Appraisals’?

Introduction ‘Performance Appraisals’ will help Chris’s management to record and measure the performance of each of its employees So, when the decision of choosing the new Senior Manager has to be taken, they can rely on the results of the ‘Performance Appraisals’ to choose the most suitable candidate So, Chris feels better that during the ‘Performance Appraisals’, he will be able to clearly outshine Tom, as Chris is definitely a better performer than Tom Let us learn more about ‘Performance Appraisals’ Chris

What is Performance Appraisal? Performance Appraisal (PA) is the process that is used to evaluate the personality, performance and potential of the employees of an organization It is a process of evaluating and communicating to an employee how he or she is performing the job and establishing a plan for improvement Hence, it is a system of review and evaluation of job performance to assess accomplishments and to evolve plans for development

Purpose of Performance Appraisal - For the Employee Offers directionProvides feedback about their performanceProvides inputs for improvement Offers motivation for future level of effort and task direction Clarifies task perception of the employee

Purpose of Performance Appraisal - For the Organization/Management Ensures proper documentation of performance Offers Legal protection Creates a motivation system For decisions relating to promotions, firings, layoffs, and merit pay increases Provides input for training and development needs

Defining Goals and Work Efforts S S Specific and clearly state the desired results M M Measurable in answering “how much” A A Attainable and not too tough or too easy R R Relevant to what’s to be achieved T T Timely in reflecting deadlines and milestones The best defined goals are ‘SMART’ goals which are:

Steps in Appraisal Process Anticipate & Consider Problems in Performance Appraisal Effective Performance Appraisal System Anticipate & Consider Problems in Performance Appraisal Effective Performance Appraisal System Management Support Coaching Training and Development Management Support Coaching Training and Development Plan the Performance Identify & Communicate Performance Goals Establish Performance Criteria Plan the Performance Identify & Communicate Performance Goals Establish Performance Criteria Determine Appraisal Period and Methods Responsibilities for Appraisal Determine Appraisal Period and Methods Responsibilities for Appraisal Examine Work Performed Appraise the Results Conduct Appraisal Interview Discuss Goals for next Period Conduct Appraisal Interview Discuss Goals for next Period Setting & Communicating Performance Standards Measuring Standards Comparing Standards Discussing Results Taking Corrective Standards

In this method the supervisor rates employees according to items on a numerical scale. BARS helps to overcome errors in performance appraisals that occur while using a graphic rating scale Performance Appraisal Methods - Behaviourally Anchored Rating Scales (BARS)

The managers, peers, customers, suppliers, or colleagues are asked to complete questionnaires on the employee being assessed The person or employee being assessed is also required to complete a questionnaire The HR department provides results to the employee. The results help the employee to understand how his opinion differs from those of the group doing the assessment Performance Appraisal Methods - Multi-Rater Assessment or 360 Degree Feedback

Appraisal/Feedback Interview There are a few key points that a manager or appraiser should keep in mind for conducting an Appraisal Interview, such as: He should be direct and specific He should never get personal He should encourage the employee to talk as well He should develop an action plan from the information gathered

Learn Management the Easy Way with the Help of Downloadable Power-point Presentations - Learn at Your Own Pace. Just Download the Presentation and Run the Slide-Show. This is a DEMO Course On – Performance Appraisal. The Complete Course Consists of 90 Slides. Click here to Register Now Click here to Register Now & Download Your Set of 6 Free Powerpoint Presentations with total of more than 1,000 Sl i des. 75 Courses Added So far with more than 15,000 Slides + New Courses Added Every Week. – Click here to Go to All CoursesClick here to Go to All Courses Learn Management the Easy Way with the Help of Downloadable Power-point Presentations - Learn at Your Own Pace. Just Download the Presentation and Run the Slide-Show. This is a DEMO Course On – Performance Appraisal. The Complete Course Consists of 90 Slides. Click here to Register Now Click here to Register Now & Download Your Set of 6 Free Powerpoint Presentations with total of more than 1,000 Sl i des. 75 Courses Added So far with more than 15,000 Slides + New Courses Added Every Week. – Click here to Go to All CoursesClick here to Go to All Courses ManagementStudyGuide.com