US Fish and Wildlife Service Managing for Results and Sustaining Excellence May 23, 2006 DOI Business Conference

Working with Others -- To Conserve, Protect and Enhance Fish, Wildlife, and Plants and their Habitats for the Continuing Benefit of the American People Fish and Wildlife Service mission

Stewards of 545 National Wildlife Refuges – 95 million acres of public lands. Manage 70 National Fish Hatcheries – restore depleted native & recreational fish Administer the Recovery of Endangered & Threatened Species – over 1200 in the U.S. Promote & Support Voluntary Partnerships to Conserve Important Habitats. Provide fish & wildlife consultation services to partners. Our Customers : The Service works with diverse partners, including other federal agencies, state and local governments, tribes, international organizations, and private organizations and individuals. Fish and Wildlife Service: Some of the things we do

Agenda Cost & Performance Framework Linking Organizational Performance to Employee Performance Web-Based Support Tools

FWS Cost & Performance Objectives Visibility of the cost of "Results” –Ensure that the programs are achieving desired results at an acceptable cost Tie Organizational Performance to Employee Performance Understand the full cost of business operations Streamline business processes and develop a performance-based culture

DOI Strategic Plan End Outcomes Goals DOI Strategic Plan End Outcomes Goals FWS Operational Plan Performance Goals & Measures FWS Operational Plan Performance Goals & Measures Programs Critical Success Factors (CSF) Programs Critical Success Factors (CSF) Link to Performance Budget Program Performance Measures & Program Workload Measures Link to Performance Budget Program Performance Measures & Program Workload Measures PART OMB Reviews PART OMB Reviews ABC Activities & Tasks cost to PM & Goals ABC Activities & Tasks cost to PM & Goals $ & Staff SES Performance Plans SES Performance Plans Mission Goals Process Goals & MBOs A comprehensive performance management solution --integrating budgeting, planning processes with financial and performance data systems. FWS Performance Cost Management Framework Framework introduces "cascading" measures from DOI to FWS Programs

DOI Strategic Plan End Outcomes Goals DOI Strategic Plan End Outcomes Goals FWS Operational Plan Performance Goals & Measures FWS Operational Plan Performance Goals & Measures Programs Critical Success Factors (CSF) Programs Critical Success Factors (CSF) Link to Performance Budget Program Performance Measures & Program Workload Measures Link to Performance Budget Program Performance Measures & Program Workload Measures PART OMB Reviews PART OMB Reviews ABC Activities & Tasks cost to PM & Goals ABC Activities & Tasks cost to PM & Goals $ & Staff SES Performance Plans SES Performance Plans Mission Goals Process Goals & MBOs A comprehensive performance management solution --integrating budgeting, planning processes with financial and performance data systems. FWS Performance Cost Management Framework Framework introduces "cascading" measures from DOI to FWS Programs

FWS Performance Management and Accountability DOI Strategic Plan – FWS Accountability 52 FWS GPRA Goals PART Measures, Recommendations & Milestones President's Management Agenda (PMA) Scorecards FWS Operational Plan Organizational Accountability 37 Operational Plan Goals 101 Critical Success Factors Program Performance Measures PMA Scorecard Measures. PART Measures Assistant Directors SES Performance Plan- Required: Performance Element 1A 52 DOI GPRA Goals - Non Target - Oversight Performance Element 1B 6 FWS Operational Plan Goals - LE, IA, AFA. 17 FWS Operational Plan PART Measures - oversight Performance Element II PMA Regional Directors SES Performance Plan- Required: Performance Element 1A 52 DOI GPRA Goals-Target Specific Performance Element 1B 17 FWS Operational Plan PART Measures 2 FWS Operational Plan Goals Endangered Species & Refuges (25 measures) Performance Element II PMA

SES template: Operational plan performance measures for Region 1

Alignment of Performance

Getting Costs to Performance ABC Costs Mapped to FWS Critical Success Factors ABC activities are assigned 1:1 to program goals or assigned by repeatable/consistent methodology Resources ($, FTE) ABC Activities J5: Restore Wetlands $15,853 Jane Fish - Partners $21,087 CSF 1.3 Riparian stream/shoreline miles restored/enhanced $1,745 CSF 1.1 Wetland acres restored $17,597 CSF 1.2 Uplands acres restored $1,745 Critical Success Factors 1:1.33 3C: Conduct Intra-service Consultations on FWS Enhancement and Restoration Projects $5, hrs 139 hrs

Getting Costs to Performance

CSF costs flow up to DOI Mission Components

Cost & Performance In Action 1.Demo of decision support tools Enterprise Cost & Performance Analysis Field Station Linking Organization & Employee Performance 2.Strategic application: FY08 Budget - Setting Priorities using Cost & Performance

Mission/support program view

Field Station view by subactivity and enterprise business processes

Program costs for D2: Implement Recovery Actions

Program costs by subactivity for D2: Implement Recovery Actions

Critical success factor costs by program

SES template: Operational plan performance measures for Region 1

Cost & Performance In Action 1.Demo of decision support tools Enterprise Cost & Performance Analysis Field Station Linking Organization & Employee Performance 2.Strategic application: FY08 Budget - Setting Priorities using Cost & Performance

Lets Start from a Different Perspective

Overview of the Decision Process Budget & performance target changes for each operational goal Step 1 – FWS Operational Plan Costs - by Category –Explanation of What’s Included in Costs to Reach Budget Target Step 2 – Priority Setting –Doing the Homework prior to National Meeting –Results Summary –Reaching Agreement on Priorities - Directorate Exercise Step 3 – Crosswalk Priorities to Programs –Identify the % change in Performance and Costs for each Program - Directorate Exercise Step 4 – View Results – Ops Plan Performance & Costs –Show Results by Performance –Show Results by Budget Activity/Subactivity

Step 1 -- FWS FY08 Baseline Costs by Performance Categories FY07 Baseline – estimated RM costs Habitat ( 13 Ops goals) $308,621,011 Birds and Indicator Species (3 Ops goals) $71,505,963 Fisheries (1 Ops goals) $60,973,394 T&E (11 items) $283,962,473 Community Facilities ( 1 item) $41,702,167 Tribes (1 item) $2,274,061 Cultural Resources (3 items) $4,140,100 Recreation (4 items) $79,873,831 Total $853,053,000 Goal Categories

Directorate Homework - Setting Priorities by FWS Ops Goal Using Performance & Cost Bank Account Target

Step 2 -- Results Summary Priority Order by Mission Category & Ops Plan Goals ( SAMPLE DATA)

Variation in Levels of Directorate Priority Setting Max Vote Min Vote Dir Avg OP Goal # Goal Description OP 1A Restore/enhance acres OP 1B Manage/protect acres OP 2A Restore/enhance marine/coastal OP 2B Protect marine/coastal OP 3 Non-WUI fuel reduction OP 4 Known contaminated sites remediated OP 5 Protect, Manage, Restore ground waters OP 14 Reduce invasive plants OP 15 Change in Invasive, aquatic, terrestrial populations OP 17 Special Designation areas OP 24 Acres treated in WUI OP 25 Maintain unplanned wildland fires NFWF Habitat Reduction Amount

Reaching Agreement on Priorities

Step 2 -- Directorate - Reaching Agreement on Priorities % Increase, decrease, keep the same Bank Account Directorate Average

Step 3 - Looking Inside the Goals is what counts

Step 3 -- Decision -- Identify the Level of Program Contribution to Ops Plan Goal (within the constraints of overall Ops Goal Performance & Funding Decisions from Day 1) Program performance & costs

Step 4: View Results by Performance Goal (SAMPLE DATA) Output of exercise (cost & performance) by performance goal

Step 4: View Results by Budget Activity/sub- activity (SAMPLE DATA) Output of exercise by budget activity/subactivity

Cost & Performance In Action 1.Demo of decision support tools Linking Organization & Employee Performance

Thank You!

Cost & Performance In Action 1.Demo of decision support tools Enterprise Cost & Performance Analysis Field Station Linking Organization & Employee Performance 2.Strategic application: FY08 Budget - Setting Priorities using Cost & Performance 3.Tactical application: FY07 Hatcheries Budget Justification

2007 President’s Budget - Hatchery Operations Program Performance Narrative With the requested funds, the NFHS will implement 15 high-priority recovery projects, which will result in completion of tasks prescribed in Recovery Plans to accelerate the recovery of Gila and Apache trout, other listed cutthroat trout species, and Federally-listed native freshwater mussel species. At the end of FY 2007, the NFHS expects to have implemented 91 production tasks (+5%) and 80 applied science and technology tasks (+9%) prescribed in Recovery Plans. The NFHS expects to have implemented 254 NFHS-related captive production tasks (+3%) prescribed by fishery management plans at the end of FY Hatchery Operations Hatchery Operations and Maintenance FY 2005 Actual FY 2006 Enacted FY 2007 Change From 2006 (+/-) Fixed Costs & Related Changes (+/- ) Program Changes (+/-) Budget Request Hatchery Operations $(000) FTE 38, , *+3, , ,877 0

Performance & Budget Integration FY’07 President’s Budget - Fish Hatchery Operations DOI - % of species of Management Concern that are managed to self- sustaining levels

FWS Quarterly Report on Cost/Performance

Lessons learned and Next Steps Performance & Cost Budgeting –Provides Decision-makers with a different perspective Focus enterprise (FWS Ops Goal) level result Provides decision makers with a broader and less constrained view of tools available to achieve results performance view sees the result as broader than the program allowing multiple program contributions as solution. Next Steps –Improve performance measures sensitivity to cost –Identify performance measures cost range –Conduct a specific business process analysis to improve efficiency; maintain effectiveness - if implemented would return savings to field delivery Best Practices –Strategy mapping alignment to get full cost of performance –Rethinking how PART review is structured – Basis should be at the portfolio level - FWS Ops Plan - and cross functional performance results level.

Review of Refuges Annual Performance Plan (RAPP)

Lesson Learned (SAMPLE DATA) Reallocations within a goal can accomplish the desired result Performance-based view allows insight into how to use other “tools” (programs) to get results

Managing FWS Performance & Cost Data Planning & Reporting Accountability