Electronic Run Reports Regional Perspective Joanne LeBrun Regional Coordinator – Tri-County EMS

Tri-County EMS 30 services 9 are using the system 3 actively training

Comments I Hear “I would never go back to paper!” It is worth the effort.” “Our bills are paid faster and we receive more money.”

Training Allow time for training Created a training plan Train before you implement Useful strategy – 20 reports per provider with QI

Training Add to EMS Curriculum Instructor training module for EMS classes

Run Report Manual Clear definitions Method to update and disseminate changes Available before training begins

Involve Hospitals Early What are their expectations? How do they want the patient information? What are they doing now? How are they using the information now? Space concerns

Patient Safety Proper information transfer is key to patient safety If report won’t be left at hospital – agree in advance what will be left

How Much Time Will It Take? Study how long it currently takes to properly complete a legible handwritten run report QI Review Electronic factors – Keyboarding skills Interruptions

Features Frequent flyer lists Integrated with dispatch Easy access – web Tablet PC Pros and Cons

Access to Reports Who When How Tracking Locking the form – prevent changes – allow addendums

Cautions Avoid “big brother” syndrome

Format How many pages? Easy to read and understand Auto narrative or not?

Things to Consider Storage, back up, retrieval, archive If on web – Capacity – How many at once? Speed of transfer Refusals and signing of privacy forms

Advantages Easy to read Improved documentation Calculates report completeness Need to determine what is “complete” Acceptable time frame for completing form Improved/ease of QI

Advantages Contemporary information Planning Feedback Budgeting Meeting Performance Complaints/concerns

Advantages More money, faster

Advantages QI Reports Trends Query Benchmarks

Real Uses Protocol use and success Resolve call concern (have facts immediately) QI notes and

Regional Uses QI, Trending, Benchmarking, Resolve Problems Trauma tracking Follow up System status

Future Ease of QI Reports What works, what doesn’t Safe practice Help identify training needs or protocol changes based on trends Communication tool

Questions?