An Atradius presentation for the Federation of Industries of Northern Greece Helping the business world grow and prosper 09 June 2015 Maria Papazarkada

Central and Eastern Europe - Greece  Greek macroeconomic environment still suffers from poor internal demand, low export prospect and insufficient investments  Nevertheless, we observe a moderate upturn with improvement of export sales and also turnaround of several business climate indexes  # of insolvencies was maintained at a high level in Q and main threat remains the risk of insolvencies of bigger companies due to their lack of competitiveness in a uncertain economic environment  Thus, main concern in terms of risk management is still the anticipation of large hits  Worse behaving industries in terms of claims remain Construction, Service and Retail, being especially impacted by frequency Document Title - Name - Function - Business Unit DD/MM/YYYY

Greek companies under pressure Lack of competiveness …  Margins continuously decreasing till end of 2014  Low level of activity and deflation pressure  High level of production costs (labour cost and taxes) … impacting ability to export Greek companies are traditionally not competitive in export markets, due to:  Inability to produce adequate quantities to support demand  High transport costs  Lack of penetration knowledge  Lack of distribution channels In response to the market demands, we are determined to assist our customers through these difficult economic times.  Document Title - Name - Function - Business Unit DD/MM/YYYY

Who we are  A global credit insurer dedicated to helping our customers do business safely – wherever they choose to trade  Our aim is to support our customers' growth by strengthening their credit and cash management  We do this through a wide range of tailor made products and services, each designed to meet our customers’ business needs, their trade sectors and the markets in which they trade in

What we do No two businesses are the same. That’s why we design solutions for businesses of all sizes and types, but always with the aim of supporting your credit management and guiding you towards profitable trade. Credit insurance → Typical/ Pre credit/ Advance Payment Credit insurance → Typical/ Pre credit/ Advance Payment Debt collection Bonding Special Products Information services → Unbiased third party credit opinions → continuous monitoring Information services → Unbiased third party credit opinions → continuous monitoring

Credit Insurance This is at the heart of our business. It protects customers trading on credit terms against the risk of non-payment by their buyers resulting from protracted default or business failure, and events outside the buyer’s control such as natural disasters, war or government embargoes that prevent completion of the contract. In an country where only 17% of all trade activities relate to export sales, credit insurance becomes the tool that will support all business efforts for expansion outside the turbulent Greek environment. In an country where only 17% of all trade activities relate to export sales, credit insurance becomes the tool that will support all business efforts for expansion outside the turbulent Greek environment.

Cashflow Multiple Benefits Improve financing Enhanced credit management Customer Buyer NON/SLOW PAYMENT INSOLVENCY POLITICAL CURRENCY

Improve your financing  Having credit insurance improves your own creditworthiness to bank and available funding.  Reduce concentration risk  Increase the pool of ‘eligible’ receivables, often including foreign receivables  Increase advance rates  Reduce interest rates  Strengthen client relationships ; you can offer better financing terms in the knowledge you can obtain funding  And you don’t need to leave the country. Improve your rating

Increase your sales  Credit insurance can enable you to sell more goods / services, and possibly on longer credit terms, while mitigating the risk of non-payment from your buyers  Credit insurance may allow you to offer open account terms; a more competitive alternative than requiring customers to give you postdated cheques or obtain letters of credit  Credit insurance assists you with entry into new markets or start relationships with new customers Credit period

Debt collection worldwide  Leveraging the strength of the credit insurance market  Communication in local languages  Local knowledge and presence in the markets  Over 90% of our current customers say they feel we retain the relationship with their debtors for the future

Our global reach…

Confidence “Without Atradius, we would not have access to knowledge and data on customers and confidence to deal in new markets and with new customers.” Sue Crooks, Commercial Sales Manager, Siemens

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