Mobile Tech Architecture Overview Phil Sirigiano Technical Services 3/4/2015

Agenda Mobile Deployment Diagram iPad App Golden Flag Connect Server Coins Ti Mobile Technician Server (Web Service) Unix - Coins Mobile Application Server Unix - Coins Databases (accounting and user defined)

COINS Mobile Technician Deployment 3 Connect Server

iPad App The iPad App is the user interface for the end users (technicians) Currently GoldenFlag maintains the apps on their own “App Store” Main URL for Current version(s) -- Internal URL for development versions(s) -- Client Specific URLs Comfort- Some clients manage their app installations through Mobile Device Management Software (MDM) SOTI, Mobile Iron There is a device log file which is helpful for troubleshooting and debugging when a tech is reporting an issue.

Golden Flag Connect Server Apache Tomcat web application based on Java (using version 6.0 build 33) Includes several open source technologies mongoDB Server mySQL Database Server Couchbase Server cygwin We generally deploy on port 8080 (for TI installations, port 8180 for OA) The Connect application (aka CWP) listens on this port for the iPad requests. The CWP also has a mySQL database which stores information such as Connect user account information CWP acts as the bridge between the iPad app and the COINS Mobile Technician Web Server There is a tomcat log file which is helpful for troubleshooting and debugging (location is on the Mobile Server in the tomcat\logs folder.

Coins Ti Mobile Technician Server (Web Service) Mobile Web Service is an ASP.NET v1.1 application Runs on Microsoft Internet Information Services (IIS) This web server acts as the bridge between Connect (CWP) and the COINS Unix server Logs for this are usually enabled and available for each Ti web services user The location and enable/disable of logs is configured in the web.config file These “mobile device logs” are a mandatory tool in debugging mobile related support calls

Unix Coins Application Servers and Databases The OpenEdge Mobile application server runs on the COINS Unix Server and is the bridge between the.Net COINS TI Web Services and the COINS Databases. Similar to uim and api application server used for Coins Ti and CMS. You can query this app server with command “asbman –i mobile –q” The location of the log files is defined in the Progress OpenEdge ubroker.properties file in $DLC/properties For Connect the databases used are coinsadm, accounting database and user-defined database. The database log files are in the $DATA directory which is usually /coinsdb on the Coins Unix server

Connect Web Interface Used to create new Connect Mobile Accounts his web server acts as the bridge between Connect (CWP) and the COINS Unix server Logs for this are usually enabled and available for each Ti web services user The location and enable/disable of logs is configured in the web.config file These “mobile device logs” are a mandatory tool in debugging mobile related support calls

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