Fieldwork: 15 th – 18 th November 2013 Financial Planning

2 Base: All GB adults (2034) Don't know Never Rarely Some of the time Most of the time All of the time How often, if at all, would you say you worry about money?

3 Base: All GB adults (2034) Don’t know I/we don’t have any bills or credit commitments I am/ we are having real financial problems and have fallen behind with many bills or credit commitments I am/ we are falling behind with some bills or credit commitments I am/ we are keeping up with all bills and credit commitments, but it is a constant struggle I am/ we are keeping up with all bills and credit commitments, but it is a struggle from time to time I am/ we are keeping up with all bills and credit commitments without difficulties For the following question, a 'household' is defined as either one or more persons (not necessarily related) who live together AND who manage food and household expenses as one unit. Which ONE of the following statements BEST describes how well your household is keeping up with bills and credit commitments at the moment?

4 Base: All GB adults (2034) Not applicable - I do not celebrate Christmas/ don't intend to spend anything on Christmas this year Don’t know None of these I have no idea what I’ll spend but I’ll worry about it afterwards I am not setting a budget as I don’t want any constraints on my spending I have a vague budget in mind but I probably won’t stick to it I have already worked out what I will be spending and I will definitely stick to it I’m confident I can afford to spend what I like this Christmas Which ONE, if any, of the following statements BEST applies to you in regards to your Christmas spending budget this year (i.e. 2013)? (If you do not celebrate Christmas or do not intend to spend anything on Christmas this year, please tick the 'Not applicable' option)

5 Base: All GB adults (2034) Don't know None of these Make a comprehensive financial plan (e.g. identify goals, prioritise costs and make a schedule of how and when these will be financially achieved) Make sure my family is protected against unforeseen events such as long term illness or premature death Seek better returns from my existing savings/ investments Increase my contributions into a current pension plan(s) Start contributing to a new pension plan Reduce the amount of debt that I owe Set out a clear weekly/ monthly budget that I will stick to Increase the amount I save each month Reduce my monthly spending Which, if any, of the following changes would you be likely to make in 2014 when it comes to managing your money? (Please tick all that apply)

6 Base: All GB adults (2034) Don't know None of these I don’t proactively plan my finances but I would like to I don’t proactively plan my finances and don’t intend to I usually speak to friends, family or work colleagues to help me make financial planning decisions I usually speak to an accountant or a solicitor to help me make financial planning decisions I usually speak to a Financial Planner who is a Certified Financial Planner professional to help me make financial planning decisions I usually speak to my bank manager to help me make financial planning decisions I usually speak to an Independent Financial Adviser (IFA) to help me make financial planning decisions I usually make my own financial planning decisions In general which, if any, of the following statements apply to you when making financial planning decisions? (Please tick all that apply)

7 Base: All GB adults (2034) Don’t know None of these A comprehensive financial plan (e.g. with goals identified and prioritised with costs and a schedule of how and when I will be able to achieve them financially) Life insurance to protect my dependants in case of premature death Income protection against unforeseen illness or accident that might prevent me from working Saving(s) for emergencies and other goals Saving(s) for my retirement but it’s definitely not enough to provide the income I need in retirement Saving(s) for my retirement but I’m not sure it’s enough to provide the income I need in retirement Saving(s) for my retirement which I'm confident will provide the income I need in retirement A provision for potential inheritance tax liability on my estate after my death An up-to-date will Which, if any, of the following do you currently have in place? (Please tick all that apply)

8 Base: All GB adults (2034) Not applicable - I don't have any fears about the current economic climate and how it impacts on my finances Don't know Other Challenging stockmarket conditions affecting returns from my investments Low interest rates affecting the returns on my savings Unemployment or job insecurity Inflation – rises in the cost of living Universal credit Potential rises in interest rates Zero or below inflation wage or pension increases Increases in taxation A return to recession Which, if any, of the following are your fears about the current economic climate and how they are likely to impact you and your finances? (If you don't have any fears about the current economic climate and how it impacts on your finances, please tick the 'Not applicable' option)

9 Base: All GB adults (2034) Don't know Other I can’t think of any benefits They give me peace of mind that my financial affairs are in order and are being regularly monitored They unravel the complexity of the financial world for me They help to save me time when making my investment decisions They are a trusted source of opinion and advice They give me confidence in making investment decisions They help me to establish my financial priorities and goals and put plans in place to achieve them They are able to easily spot new and emerging investment opportunities that suit my needs They can research the entire market and recommend the most appropriate investment products for me They save me money by getting me the best value products that suit my needs They understand my financial situation and come up with a long term plan that best suits my needs. Thinking about financial advisers/ financial planners, what do you think the major benefits of using a financial adviser/ financial planner would be? (Please tick all that apply)