United Airlines Case Analysis BSAD 449 – Professor Muss May 9, 2006 by Renee Graham, Tamar Ferguson, Hope Halberg Jessica Powers, and Laura Rickard
Home Previous Next Help Summary Overview Introduction Industry Analysis Company Analysis Competition Problems Recommendations Conclusion
Home Previous Next Help General Environment and Trends Demographic Economic Political/Legal Sociocultural Technological Global
Home Previous Next Help General Environment and Trends Industry –Low-Margin –Capital-intensive Cost components –Labor –Fuel Costs Unions Price Competition
Home Previous Next Help General Environment and Trends Techonology- Internet Decrease of customer loyalty Global Trends Strategic alliance with Air Canada Star Alliance
Home Previous Next Help General Environment and Trends Sociocultural Trends- -September 11, United Airlines Response Political/ Legal Deregulation -Air Transportation Safety and System Stabilization Act -Emergency Aid Loans
Home Previous Next Help General Environment and Trends Opportunities for continued success
Home Previous Next Help The deregulation act of 1978 Market size The point-to-point system Hub-and-spoke system Alliances Rolling hub system
Home Previous Next Help PORTERS
Home Previous Next Help SWOT BREAKDOWNJET BLUEAMRUALSWESTDELTA PRICE GATE PERFORMANCE QUALITY RELAIBILITY MARKETING TOTAL
Home Previous Next Help SW UAL Cost to Consumers High Medium Low JetBlue Ryanair Lufthansa Japan DAL AMR High S E C U R I T Y Low CAL
Home Previous Next Help Tangible and Intangible Resources Value –Price Tangible Intangible Brand Loyalty Frequent Flyer
Home Previous Next Help Differentiation Market Share –Point-to-Point No Change Competition Strategy Delta
Home Previous Next Help UAL Financial Ratios United Airlines Financials Ratio ∆ '97 to ' ∆ '98 to ' ∆ '99 to ' ∆ '00 to '01 Gross profit margin43.5%43.9%0.4%47.3%3.4%42.4%-4.9%28.5%-13.9% Net profit margin5.5%4.7%-0.8%15.6%10.9%0.3%-10.6%-13.3%-2.7% Return on assets6.0%4.4%-1.6%13.4%9.0%0.2%-13.2%-8.5%-8.7% Return on equity38.9%20.5%-18.4%46.5%26.0%0.9%-4.5%-69.0%-23.4% Debt to assets81.3%77.9%-3.4%70.7%-7.2%76.3%5.6%87.7%11.4% Debt to equity527.1%361.0%-166.1%245.2%-115.8%322.8%77.6%710.2%387.4% LT debt to equity9.6%2.4%-7.2%1.5%-0.9%3.0%1.5%39.1%36.1% Cash ratio Quick ratio Inventory turnover Fixed asset turnover Total asset turnover Receivables turnover Avg.collec.period Payables turnover Days of cash
Home Previous Next Help UAL Expenses
Home Previous Next Help Industry Ratios
Home Previous Next Help Industry Ratios
Home Previous Next Help Selected Company Figures ($ in millions)CALAMRDALUSAirUAL Net Income-$95-$1,562-$1,216$1,989-$2,145 Net Sales$8,969$17,484$13,879$8,253$16,138 A/R$404$1,371$368$272$1,047 Cash$1,132$117$2,210$537$1,688
Home Previous Next Help Recommendations Liquidation –$72 Million Cut –$500 Million in Future –$572 Million in Cost Reduction Continue Strategies Changing System –American Airlines –Long-term Contracts
Home Previous Next Help Questions?