A Roadmap to Business Resiliency Start Here You have arrived! Building a More Disaster Resilient Washington Business Community Washington State Emergency Management Division Washington State Emergency Management Division

Empower organizations with capabilities to rapidly adapt and transform themselves in response to a spectrum of unexpected events from natural disasters to market driven events. Road to Resilience Business Resiliency Objective

Proactively prepare your employees before a disaster occurs. Provide clear communications for employees and their families during a crisis event. Support your employees and their families as they work to recover post-disaster. Stop 1: Invest In Preparedness Minimizing worry about an employee’s safety and that of their loved ones make for more productive workers. Road to Resilience – Stop #1

Preparedness Resources Personal/Family Preparedness

Secure wall hangings. Secure tall furniture and objects. Secure the water heater. Secure contents of cabinets. Secure contents in garage and storage. Complete structural mitigation. Preparedness Resources Home Preparedness Secure your home to reduce potential hazards during a disaster. Road to Resilience – Stop #1

Learn the 9 Steps to Take Immediately Following a Disaster. Complete the Neighborhood Skills and Inventory List. Create a Neighborhood Map and Contact List. Identify those with specific needs. Preparedness Resources Neighborhood Preparedness Preparing ourselves, and our neighborhoods, for disaster is an act of good citizenship. Every community has serious limits on the amount of emergency resources available to help people in real need. Road to Resilience – Stop #1

Steps to Comprehensive Preparedness and Planning. Information and resources on hazards and threats in Washington. Training and exercise resources. Planning templates and best practice examples. Preparedness Resources Business Preparedness Economists calculate that every dollar spent on preparing for a disaster saves seven dollars in response. Road to Resilience – Stop #1

EMD Business Preparedness Steps to Comprehensive Business Preparedness and Planning tml Safety Meeting Preparedness Topics Personal and Home Preparedness Prepare in a Year Getting Ready – Home Preparedness Pet Preparedness Neighborhood Preparedness Map Your Neighborhood Key Preparedness Resources Road to Resilience – Stop #1

Road to Resilience – Stop #2 Stop 2: Identify Your Risk Know what hazards exist in your community and urge your risk management group to purchase appropriate hazard and business interruption insurance. Without insurance the primary form of business disaster relief is a low interest SBA loan.

Identify Your Risks 90% of all natural disasters in the US involve flooding. Since 1956, Washington State has received 31 Presidential Declarations for flooding events. Road to Resilience – Stop #2

Identify Your Risk Road to Resilience – Stop #2 Source: WA State Hazard Profile, Floods.

Identify Your Risk Road to Resilience – Stop #2

Road to Resilience – Stop #3 Stop 3: Mitigate Your Risk Mitigating risk where possible may be more cost effective as opposed to paying to transfer risk through insurance. Mitigation reduces the impacts of a disaster. Complete the Non-structural Hazard Mitigation Self Assessment -

Learn: - How to secure potential hazards. - How to safely turn off utilities. - Personal safety around downed power lines. - Safe set up and use of a generator. Visit our website: or: Road to Resilience – Stop #3 Stop 3: Mitigate Risk Home & Business Mitigation Projects -

 Home & business owners need both structure and contents coverage.  Recommend business interruption insurance.  As of 7/26/09 new state legislation requires insurer notification on flood insurance. Understand Your Insurance Options Road to Resilience – Stop #3

Washington State Hazard Mitigation Plan: n_plan.shtml Non-structural Hazard Mitigation Assessment List: Office.doc Videos: _index.shtml Office of Insurance Commissioner Education Materials: Road to Resilience – Stop #3 Mitigation Resources

Road to Resilience – Stop #4 Stop 4: Plan & Train For What You Cannot Mitigate…. Stop 4: Plan & Train For What You Cannot Mitigate…. Beat the Statistics – Research conducted by the Ad Council found that more than 85% of small businesses understand that emergency preparedness is important, yet only four in ten businesses have a plan to protect their businesses.

Develop A Business Continuity Plan Road to Resilience – Stop #4 Take the “Is Your Business Ready” questionnaire. Identify critical business processes or functions Develop back up strategies for critical processes Take steps to protect vital records. Complete the Key Vendors and Suppliers Form. Ensure they have continuity plan. Identify alternate work site locations Exercise and update plans regularly

EMD Business Planning Resources IBHS Open for Business Toolkit & FEMA’s Ready.Gov planning templates shtml Incident Command System (ICS) Online Training Washington Homeland Security Institute Online Certification EMD Business Training and Exercise Resources Links to the majority of Washington local jurisdiction training programs ngandexercise.shtml NOAA Weather Radio information: Road to Resilience – Stop #4 Planning/Training Resources

Road to Resilience – Stop #5 Stop 5: Establish Communication Redundancy

 State Business Liaisons are available in large scale events.  Dedicated resource to answer questions and distribute key information to businesses.  Contact information to reach liaisons is available at ess/prep_business_respond.shtml Road to Resilience – Stop #5 Connect With Your Local or State Business Liaison

EMD Business Portal Response Information State Business Liaison contact information Local Emergency Operation Center contact information Public Information Emergency Response (PIER) Business Information site Web based push messaging system for media releases WA State Department of Transportation I-5 Corridor Freight System website One stop location for trucker restrictions, rest stops and permit information NOAA Weather Radio information Communication Resources Road to Resilience – Stop #5

Stop 6: Advanced Activities 1)Develop partnerships within your local business community. Know partner resources and develop an understanding in advance to share those resources. 2)Partner with local emergency management offices on initiatives that improve business response and recovery coordination. Road to Resilience – Stop #6

EMD Business Portal Private Industry Best Practices Page ces.shtml#Standards Community Organizations Active in Disaster Private Sector NIMS Compliance Activities San Francisco Building Occupancy Resumption Program Road to Resilience – Stop #6 Advanced Planning Resources

Road to Resilience Stop #1 – Invest in Preparedness Stop #2 – Identify Your Risk Stop #6 – Advanced Planning Stop #3 – Mitigate Your Risk Stop #4 – Plan For What You Can’t Mitigate Stop #5 – Respond When Disaster Strikes

For more information please contact: Wendy Freitag or Washington State Emergency Management Division Washington State Emergency Management Division