Moving to the Network Level: Libraries, Readers and Applications Lorcan Dempsey ORBIS Cascade Alliance Retreat University of Washington April 2006

3 ages 1.Resource sharing and cataloging 2.A&I and e-journals 3.Move to the network level:  Consolidation around network platforms..

Moving to the network level Storage Amazon S3 Computation Sun Grid Application Salesforce.com Data Refworks Shared cataloging JSTOR Google

Some context for a beginning

Robin Murray

Synthesise, Local CSUSM, David Walker

Synthesise, network

Specialize, Local

Mobilize, Local

 ‘2 clicks to full-text’  Integrate ‘find articles’ service with other services  ‘Variety of pathways’  Metasearch appropriate databases from course pages Innovative Uses of Metasearch: Rethinking Metasearch for a Better User Experience David Lindahl & Jeff Suszczynski, U Rochester Looking to synthesize, specialize, mobilize

Library service landscape

URL is the currency of the web

The library and the library network Impact Systemwide efficiencies Cat/Resource sharing Journal lit

The long tail Impact? Systemwide efficiences Aggregation of supply Unified discovery Low transaction costs Aggregation of demand Synthesize-specialize-mobilize

Libraries and the long tail dynamic Aggregate supply?  1.7% of circulations are ILLs  (60% of aggregate G5 collection owned by one library only) Aggregate demand?  20% of collection accounted for 90% of use  (2 research libraries over ~4 years) Each reader his/her book Each book its reader

Collaboratively sourced approaches Libraries Australia CRL Ithaka OCLC RLG DEF OhioLink Summit California digital library JISC Pines Google Scholar

At what level?

 Space and Consumer environments  Collections  Discovery to delivery  Business intelligence

Space & consumer environments

OCLC adaptation of Liz Lyon

Database > website > workflow Prefabricated (e.g. CMS) Self assembled digital identity

Gather – create - share Raymond Yee URL is the currency

Conversation and evidence Mobilize the edge of user contribution Mobilize resources in user spaces Integrity and authenticity Versioning Citing

pentags

Collections

highlow high stewardship uniqueness Books Journals Newspapers Gov. docs CD, DVD Maps Scores Special collections Rare books Local/Historical newspapers Local history materials Archives & Manuscripts, Theses & dissertations Research and learning materials ePrints/tech reports Learning objects Courseware E-portfolios Research data Freely-accessible web resources Open source software Newsgroup archives uniqueness

Print books  Preservation turn: Cost of management and preservation of print collection?  Mass digitisation: converting sharable materials to licensable materials?  Mass digitization and off-site storage present similar issues: selection and shared capacity move to network level?

Licensed resources  Libraries have selected from a published resource: scholarly record.  A global knowledge base?  Complete digital and print runs – at what level?  Growing interest in audio, video, …  Mobilize: Gather, create, share?

Digitized special collections  Relevance to local research and learning needs? Primary materials.  Specialise: support the curriculum/research needs  Mobilize: integration with learning materials  Aggregation and higher level services … at what level?

Web  Harvest and curate  Integrity: Versioning and citation  State/government docs/websites  Specialize:  Collect websites for a particular course

Institutional research and learning outputs  Differently motivated (coordinated asset management, scholarly communications, reputation management, disclosure, preservation,..)  Domain specialties (high acronymic density)  Diversity: big data, e-portfolios, learning materials, …  Special collections of the future?  New institutional content: podcasts, TV, Blog/Wiki record, …

Collections Outside in: traditional Inside out: new challenge

Discovery to delivery

Use Request Locate Discover Deliver Example: aggregate supply: transaction costs Each arrow is a potential added cost: In terms of attention or technical, policy, business or service gaps. Amazon? Google?

Synthesise discovery  Metasearch  Consolidation? Specialize discovery? Synthesize and specialize location  Service router = resolution

Locked within end to end systems where the ends are in the wrong places! Fragmentation: major discovery ad transaction costs Losing the competition for attention.

Business intelligence

Measurement  Assessment  Marketing  Reflexive product adaptation

Business intelligence To think about: Consolidated holdings? Consolidated usage data? Consolidated circ data? Consolidated resolution data? Consolidated download data? ….

Moving to the network level

From vertical integration …

… to collaboratively sourced approaches Libraries Australia CRL Ithaka OCLC RLG DEF OhioLink Orbis Cascade Alliance California digital library JISC Google Scholar

At what level:  Institutional (single, California Digital Library)  Regional/State (OhioLink, Pines, Orbis Cascade Alliance)  National (JISC, DEFF, Libraries Australia, …)  International (Google Scholar, worldcat, JStor)

Multilevel approach to … Collections  Shared offsite storage  Aggregate and analyse digital collections  Institutional repository  Digital storage and preservation Social and consumer environments  Social networking services: tagging, reviews, recommendations  Share mobilizing approaches  Virtual reference D2D  Consolidated discovery  Knowledge base  Resolution - Service routing – fulfilment Business intelligence  Synthesize and mobilize shared usage data  Recommendation, management decisions  Digitization and offsite storage

A new resource sharing … Uncertainty The collective collection Service development  Concentrate expertise and share outputs  E.g. developing specialized and mobilizing services Bank  Access to materials, innovation, … Share everything … a pattern for more efficiently allocating resources within bigger units

Find the right level to … Collectively strategise Collectively specify Collaboratively source  Solutions  Products Synthesise-specialise-mobilize

The end