HARBORTOUCH POS POS TRAINING

ABOUT HARBORTOUCH Harbortouch has created a complete high-end point-of-sale (POS) systems program with software, hardware and service packages. This program is the fastest and easiest way to sell a POS system! Our POS systems program represents a powerful opportunity to revitalize your revenues from equipment sales and improve merchant retention. Harbortouch can enable you to provide virtually any merchant with an affordable and multifunctional POS system. Our POS services even include programming, on-site installation and training!

WHY CREATE HARBORTOUCH? Devalued terminal market creates opportunities in valued POS market Higher acquisition cost and market saturation demands the best forms of retention The timing and technology came together to deliver a simple to use, economical POS system This solution will be unparalleled in the industry for many years to come.

HARBORTOUCH THE BRAND Giving you the ability to offer a comprehensive POS system at an affordable price Harbortouch is a combination of United Bank Card’s knowledge, services and customer care, Microsoft’s software and Toshiba’s equipment This solution will be unparalleled in the industry for many years to come.

SALES PRESENTATION

SOLUTION COMPONENT PRESENTATION HARDWARE

SOLUTION COMPONENT PRESENTATION HOSPITALITY SOFTWARE

SOLUTION COMPONENT PRESENTATION RETAIL SOFTWARE

SERVICE & SUPPORT Software set-up Professional installation Hardware Cabling Training Onsite repair Professional Installation Our experienced installation professionals are certified to install all of our POS hardware and software. Their expertise ensures that your merchants’ systems will be set up correctly the first time.   Training Harbortouch will provide your merchants with an extensive training session to ensure that they are capable of utilizing their POS solutions from day one. Our experts will make sure that they are familiar with all of their system’s time and money saving features. Onsite Maintenance Our onsite maintenance service ensures that your merchants’ POS systems are always operating properly. Your merchants will always receive prompt support when they need it most. Optional Offsite Database Backup The Harbortouch Offsite Database Backup service automatically stores all of your merchants’ critical data at a secure offsite location. 24 Hour In-House Customer Service and Technical Support Harbortouch is ready to accommodate all of your merchant’s support needs at any time of the day and all requests will be handled by our in-house trained and supervised staff. Harbortouch believes that offering an in-house support operation allows us to ensure that your clients receive a superior level of service. Additionally, our customer service and technical support representatives are ready to help your merchants with their issues 24 hours a day, 7 days a week. Remote Support The Harbortouch Support team will be able to log into the merchant’s system (with their approval) to repair any issues with the software and provide additional training. Merchants will be able to observe the support team as the changes are made, enabling them to address the issue on their own in the future. Interactive Merchant system The Interactive Merchant system (IMS) is a secure, web-based solution that gives merchants the ability to view statements, batch and transaction details, receipts and electronic signatures. Designed and developed by UBC's IT team, the IMS has been created with a single goal in mind: to provide the merchant with an accessible, comprehensive interface that caters to all of their business needs. Harbortouch provides your merchants with complete installation, training and support services.

SERVICE & SUPPORT Offsite software backup 24 hour in-house customer service and technical support Remote training and support Interactive Merchant System

MERCHANT SERVICES Hospitality Specific Credit card processing – Proprietary Network Gift/Loyalty cards - United Bank Card Retail Specific PIN debit coming soon Additional merchant services Brian, Do we leave this slide in the presentation? As a division of United Bank Card, Harbortouch can offer comprehensive merchant payment services.

SALES PRESENTATION

MARKETING TOOLS POS configurator Merchant product brochure Sales presentation Single page slicks FAQ Look on the IIS for more information We provide you with the sales tools you need to walk away successful from every account!

HARBORTOUCH PRICING

ISO PRICING - HOSPITALITY Harbortouch Base Configuration with Cash Drawer Harbortouch Base Configuration without Cash Drawer $2,199 $2,126 All-in-one touch screen terminal including operating system, 1GB memory and MCR Receipt printer Cash drawer Harbortouch Retail Software (MSPOS) Antivirus software Onsite installation Onsite training All-in-one touch screen terminal including operating system, 1GB memory and MCR Receipt printer Harbortouch Retail Software (MSPOS) Antivirus software Onsite installation Onsite training The most profitable POS system program available!

ISO PRICING - HOSPITALITY REQUIRED ACCESSORIES 4 port router $21 OPTIONAL ACCESSORIES Tilt Swivel Customer Display $112 Single Line Hand Held Scanner $139 Omni Directional Scanner $239 Surge Protector with Battery Backup $69

ISO PRICING - HOSPITALITY OPTIONAL ACCESSORIES Kitchen Video System $938 Kitchen Printer $259 CABLING (PER RUN) Completed by Harbortouch Includes patch cables from wall to terminal $289 CABLING (PATCH CABLES ONLY) Merchant completes cable runs and terminate with RJ45 wall jack 10 ft Patch cable will go from wall to terminal $10

ISO PRICING - RETAIL Harbortouch Base Configuration with Cash Drawer Harbortouch Base Configuration without Cash Drawer $2,299 $2,226 All-in-one touch screen terminal including operating system, 1GB memory and MCR Receipt printer Cash drawer Harbortouch Retail Software (MSPOS) Antivirus software Onsite installation Onsite training All-in-one touch screen terminal including operating system, 1GB memory and MCR Receipt printer Harbortouch Retail Software (MSPOS) Antivirus software Onsite installation Onsite training The most profitable POS system program available!

ISO PRICING - RETAIL REQUIRED ACCESSORIES 4 port router $21 OPTIONAL ACCESSORIES Tilt Swivel Customer Display $112 Single Line Hand Held Scanner $139 Omni Directional Scanner $239 Wireless Scanner with Battery and Docking Cradle $499 Surge Protector with Battery Backup $69

ISO PRICING - RETAIL OPTIONAL ACCESSORIES USB Keyboard $26 Mouse $9 CABLING (PER RUN) Completed by Harbortouch Includes patch cables from wall to terminal $289 CABLING (PATCH CABLES ONLY) Merchant completes cable runs and terminate with RJ45 wall jack 10ft Patch cable will go from wall to terminal $10

ISO PRICING Quarterly Per Terminal Service Fee $59.00 per quarter, split 50/50 above Onsite Repair Remote Support Remote Training Offsite Data Backup

BUILDING A MERCHANT PROPOSAL CONFIGURATOR DEMONSTRATION

COMPLETING AN ORDER Step 1: Have the customer sign the proposal and designate the method of payment Step 2: Complete and sign the merchant agreement Step 3: Complete additional merchant paperwork ▪ Site survey ▪ Merchant worksheet Step 4: Collect payment ▪ Check ▪ Credit Card ▪ Leasing – MBF Leasing Our straightforward paperwork and submission criteria makes completing orders as simple as possible.

ORDER SUBMISSION TIMELINE Step 1: Submit the order to underwriting Step 2: Underwriting approval Step 3: The delivery process begins ▪ Target timeframe = 5 days, Beginning = 2 to 3 weeks Step 4: Support begins database build ▪ Initial draft of build completed off of the worksheet turned in with your order ▪ Call scheduled with Merchant ▪ Merchant logs online and reviews the database with support Step 5: Installation is scheduled with the Harbortouch National Service Center (HNSC) Step 6: HNSC makes a call to the merchant to verify all data for the install ▪ Installation date and time is set with the merchant ▪ Information about the site and what needs to be completed is verified Step 7: Installation completed ▪ Customer signs the completed installation form and HNSC returns it to UBC ▪ HNSC will document any changes Orders are completed in a timely fashion.

SALES REP FUNDING Sales rep funding is fast, accurate and efficient. Check or Credit Card ▪ At time of order full purchase price will be sent to Harbortouch. ▪ Once the funds are received and cleared, we will transfer the applicable funds to the sales person on a weekly basis Leasing ▪ When the installation is complete, the merchant must complete the lease verification call with MBF. ▪ The lease company will fund the lease to Harbortouch, Harbortouch will transfer applicable funds to sales person weekly. Sales rep funding is fast, accurate and efficient.

IMPORTANT PHONE NUMBERS Ordering Supplies 800-597-3140 Receipt printer paper Kitchen printer paper (dot matrix) Kitchen printer ribbons Cash tills POS Support 866-563-3045

QUESTIONS? Harbortouch POS Represents an Unmatched Opportunity to Invigorate Your Equipment Sales!

THANK YOU Meramak Bankcard 800-597-3140